Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.00

“I have ordered two lots and never received them no attempt was made to deliver waiting on a refund”

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Posted 1 year ago

Hi there, Thank you for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. I can see here that one of my colleagues already responded to your email and it shows that the item will be reshiped. We do apologise for the inconvenience.

Posted 1 year ago

“Makes buying and receiving so easy, showed weights and shipping costs before you buy.”

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Posted 1 year ago

Hi there, Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. We're grateful for your support, and if you ever have more feedback or suggestions, please don't hesitate to reach out. Thanks again, and we look forward to serving you in the future!

Posted 1 year ago

“Great easy transition.. Fast communication, fast shipping . Highly recommended. My only feedback would be is to include sizes in listings, several listings are not sized which puts me off purchasing”

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Posted 1 year ago

Hi there, Thank you for leaving us feedback. Your recommendation is a valuable endorsement for others considering the same service. Your feedback about including sizes in listings is constructive and can be helpful to improve our product descriptions. If you continue to have positive experiences and provide constructive feedback, it not only helps us to improve but also contributes to a better overall marketplace for everyone involved. We look forward to trading with you in the future!

Posted 1 year ago

“I'm very happy”

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Posted 1 year ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“Always excellent”

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Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Great site easy to use quick delivery with priority shipping, only one delay so far with a market place auction”

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Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Your items are very expensive considering the quality of the items you source. Most of your items are made in China but you never disclosed it to the Customers. You allow people bidding for goods thinking they are of Western origin or standard only to receive a Chinese made products. Secondly all my items are for Africa Market and it will be unfair to pay Vat tax here and when you ship the items to Africa you have to pay Vat tax aswell. I was very upset when I came to know that you withdrew money from my account without my approval. I consider such action as unprofessional and dishonest. Mohamed Bashir.”

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Posted 1 year ago

Hi there, Thank you for leaving us feedback. Customer satisfaction is our top priority, so we’re sorry to hear about your poor experience with us. We source our products from various retailers, whose products are manufactured from countries around the world, so we do not indicate the country of origin on any of our listings. When exporting products you need to contact the tax authorities to work on claiming your VAT back from the export. About our automatic payment, it is included in our terms and service that all won bids must be paid before midnight and if you haven't manually checked out your winning bid/s by midnight, our auto-payment feature will attempt to take payment for your outstanding bids.

Posted 1 year ago

“great products”

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Posted 1 year ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“Customer service response times can be a little slow, but they usually manage to sort out any problems within a day or two. Delivery of parcels is usually about a week from paying to receiving, not sure about larger orders like pallets though. Overall impressions of the company are positive, and the number of problems is quite small compared to the number of items I've purchased since the start of the year.”

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Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Scam, You receive destroyed, non-functional or hard-used items that are not good. I am disappointed, I will not order anything from them again!!!”

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Posted 1 year ago

Hi there, We do apologise for this. Please be advised that we sell Raw, Customer return and refurbished items and it's written on our terms and conditions that items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company, no warranty/guarantee on any items. You can check more information on our conditions page: https://jobalots.com/pages/job-lot-info.

Posted 1 year ago

“Having previously been disappointed by certain items bought in the past I gave it a rest but am now delighted by my purchases made recently. Would definitely recommend !!”

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Posted 1 year ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“Although I understand that some items may have parts missing or could be damaged, some items are completely unsaleable and only fit for the bin.”

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Posted 1 year ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“Amazing prices, variety of items in singles and bundles. Highly recommended”

Helpful Report

Posted 1 year ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“Very good stock! 👍”

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Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Good and fast shipping”

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Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“I've received things that they are demaged, I've received things that they are not as they discreibed on JobaLots and tottaly different Somethimes they are not even sending you some of the products and they are sending you someting else instead thinking that this is normal when you are telling them that some of the items are missing and you sent me something else instead. When it was about the refund they didn't wanted to do it because apparently they are not even checking what it is in the package before they are sending it to you. Dissapointed. Think twice before you buy.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for sharing your experience! This falls into the condition description advertised on the listing: Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. We hope this information will help inform your future orders. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“No problems with this order”

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Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“I purchased a new item which was completely broken on arrival. It was clear the damage was caused in the delivery process as it was so badly packaged. However, I contacted Jobalots and was refunded.”

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Posted 1 year ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com.

Posted 1 year ago

“The order was protected”

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Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Hi.this is what a stock liquidation looks like with new folded clothes, this is what the description said at the time of purchase, but the reality was different half of the products without tags, without packaging, thrown in the box, there are also clothes with stains and used, but in the description of the auction it clearly said new, new, brand new, liquidation of stock with tags and for sure the ombudsman must light the support he keeps sending me the explanations from the story books, no one thinks about jobalots terms and conditions I think their support, they only transmit stories, they don't investigate, they don't check, as if it's not their obligation???!!!!!!!”

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Posted 1 year ago

Hi there, Thank you for leaving us feedback. I have taken a look into this and it shows that one of our Customer Support already coordinated with the vendor and waiting for the response. We will make sure that we will do our best to resolve this issue as soon as possible.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews