Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“Love shopping with you guys I grab loads of bargains which my family love to”

Helpful Report

Posted 1 year ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“You're selling garbage. The items I ordered came broken or didn't come at all !”

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Posted 1 year ago

Hi there, Thank you for leaving us feedback. We do apologise if you feel this was but please be advised that we categorise our items based on their condition since this is a customer return item please expect that some of the items are damaged and have a missing part, I also checked your account in here and it shows that those missing items we already processed a refund. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Great Auction Site! Very friendly and helpful staff with quick responses to any issues. Parcels packed, sent & received SUPER FAST!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Disgraceful and misleading. Two words that come to mind after using this company for the first and last time. I won an auction and when I went to pay it said shipping would be calculated at checkout. At this point it is important to bring the word trust in. You trust that a company is being transparent and God forbid, honest! When I received the shipping notice the weight of the shipment was 200kg, I thought that seemed high, so I checked the manifest. The actual weight was 23kg. Let's see when it arrives I thought, it must be a mistake. When it did arrive, it was indeed 23kg and even the driver was baffled why this had been shipped on a pallet. So I emailed Jobalots asking this to be looked into as I should be entitled to a partial refund. The response, well I'd get a better one from talking to a wall. It was all my misunderstanding as I'd bought a pallet and pallet shipping was a fixed price. So why, I asked (several times) was shipping to be calculated at checkout when it's a fixed cost? Nothing, well nothing other than excuses and sorry for the misunderstanding. Believe me, there is no misunderstanding. If it is a fixed cost, say so. Do not confuse people by saying shipping will be calculated at checkout. That implies it is going on distance or weight. Oh, to boot they also lied to me about the £60 charged for shipping was the cost they were charged. Well the Courier confirmed to me it was actually £47. Truly pathetic Customer Service. All they had to do was offer me a partial refund on the shipping. I wasn't looking for anything other than what was fair. They will come back with some blah blah but the fact remains shipping was to be calculated at checkout but that figured was already set. Confusing and misleading. Avoid”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving feedback. I can see here that one of my colleagues already responded to your query and explained the shipping cost and shipping policy, it was indicated that the shipping cost would be calculated at the checkout because you can combine other items in your order and it was indicated that the pallet cost is £60. For more information about our shipping policy, you can visit https://jobalots.com/policies/shipping-policy. If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“All good, mistakes do happen and are rectified, people moaning about broken returns, stick to Argos its a gamble. Best bit is the bidding I love it”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving us feedback. We are happy that you are satisfied with our service, we always remind our customers that customer returns might be broken or have missing parts. We appreciate you doing business with us and look forward to trading with you in the future! If you have any ideas on how we could improve our service, please let us know at support@jobalots.com.

Posted 1 year ago

“A lot of things was broken”

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Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“I haven't recieved the consignment yet and no updates available”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“It's very good 👍 and big + fast delivery. I'm happy work with you.”

Helpful Report

Posted 1 year ago

Hi there, We do appreciate you leaving us feedback. We are happy that you are satisfied with our service, we always work hard to give satisfaction to our customers. We look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Excellent experience has always. very responsive. I would highly recommend”

Helpful Report

Posted 1 year ago

Hi there, Great to hear this. We always work hard to provide a great customer experience and we are glad to hear that you are happy with our service. We look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“stuff should be checked”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Purchases are broken”

Helpful Report

Posted 1 year ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 1 year ago

“Absolutely disappointed, paying so much for the delivery charge just to get items that are faulty or not even checked properly. Faur enough it does say that it’s your own risk, but I ordered a toilet seat that came in a different packing so not it’s own box, the screws were already rusted, and the seat was dirty and disgusting,and it looked to me that the customer has replaced a good item with their own item that’s been used for a long time and just used a random box. This is unnaceptable and I don’t feel like buying from Jobalots anymore as I’ll just be wasting my time and money.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving us feedback. We completely understand your situation, the following are included on our listings: Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Excellant communication and customer service”

Helpful Report

Posted 1 year ago

Hi there, Great to hear about your experience! We always strive hard to satisfy our customers and we are great to hear your feedback. If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“Great platform. Smooth delivery 👍🏽”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving us feedback. We are happy to hear that you have a great experience with us and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“As always, returning to the website for more items! Pleased overall. I know what I bid for and aware of risks. You guys really need to make an app !!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! Our App is still in development and will be available soon. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Thank you! All ok.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Excellent,”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“All Good! Will buy again.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.

Posted 1 year ago

“Best company to buy from as a sole trader keep it up guys”

Helpful Report

Posted 1 year ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

“Easy to use”

Helpful Report

Posted 1 year ago

Thank you for leaving us feedback. Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews