Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.00

“Quick delivery!”

Helpful Report

Posted 2 years ago

Hi there, Thanks for your great review! We're so happy to hear you've had a positive experience with us, if you have any ideas on how to improve our service then send us an email at support@jobalots.com All the best, Sean

Posted 2 years ago

“Very happy with the service provided so far”

Helpful Report

Posted 2 years ago

Hi there, Thanks for your great review! We're so happy to hear you've had a positive experience with us, if you have any ideas on how to improve our service then send us an email at support@jobalots.com All the best, Sean

Posted 2 years ago

“Great service arrived in three days”

Helpful Report

Posted 2 years ago

Hi there, Thanks for your great review! We're so happy to hear you've had a positive experience with us, if you have any ideas on how to improve our service then send us an email at support@jobalots.com All the best, Sean

Posted 2 years ago

“There are hidden costs and illegal VAT additions. VAT is NOT set at 20% it varies and sometimes over 40%.”

Helpful Report

Posted 2 years ago

Hello, Thank you for sharing your experience with us. Please be advised that we only charge the standard 20% VAT at the checkout for all goods and shipping costs, you would have received a full order invoice with your shipping confirmation, so we can only suggest that you read this for confirmation of the VAT charges. If you're having any issues reading your VAT invoice then please email us at support@jobalots.com All the best, Sean

Posted 2 years ago

“Was not aware of the fees which made my total shoot up more than expected.”

Helpful Report

Posted 2 years ago

Hello, Thank you for sharing your experience. Please be advised that all goods and shipping charges will be subject to standard 20% VAT charges, this is calculated at the checkout. If you have any questions regarding this then please email us at support@jobalots.com

Posted 2 years ago

“Great place to grab a bargain”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com All the best, Sean

Posted 2 years ago

“24 hour threshold on payments are too strict! While I understand a limit needs to be imposed - losing my account as a direct result of the unfortunate limits imposed by my disability, (which caused me to miss said deadline), seems rather unfair - especially given, that I also lost out on the items I was interested in and had won for a great price! I would say, losing out on the purchase of these won items, is in itself, a sufficiently harsh penalty, for missing the 24hr payment deadline imposed.”

Helpful Report

Posted 2 years ago

Hello. Thank you for sharing your experience with us. I'm sorry but we have a set payment period for all auctions that cannot be altered for individual customers, and if a bid has not been paid within this time then it will be cancelled. This is advised in all email notifications regarding your won bids, as well as in our Terms of Auction.

Posted 2 years ago

“I have purchased 3 pallets so far and while I accept returns could be faulty the 1 pallet which I purchased of customer return scooters should have been labelled damaged. Out of 11 scooters 3 were reasonable and the remainder were damaged and ready for the skip or in pieces, even the delivery driver voiced his opinion saying they should never have been sent out. While I will still make purchases I would never buy scooters again and think the labelling from Customer returns to Damaged stock should be looked at.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! We would recommend considering our ABC Graded or Brand New stock listings on the website. If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“all so straight forward and fairly fast delivery with great prices”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email. All the best, Glen

Posted 2 years ago

“This is a good company sometimes as I have bought things that were in good condition. However I ordered two vapes from here from the customer returns auction, they both did not work at all. One of the cheaper vapes had already been used as it had liquid still in the tank, but wouldn’t turn on. The other more expensive vape came and had the atomiser thread to the battery broken and had snapped. I understand these are customer returns and can come in any condition but was a waste of money.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! Our listings on the website range in condition and we would recommend considering our ABC Graded and Brand New listings in future. If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“Excellent customer service. Had an issue with a wrong product but it was quickly rectified. Will continue to shop on jobalots!”

Helpful Report

Posted 2 years ago

Hi there, Thanks for your great review! We're so happy to hear you've had a positive experience with us, if you have any ideas on how to improve our service then send us an email. All the best, Glen

Posted 2 years ago

“All exactly as described. Very happy with the company, fast delivery and we can find bargain. I put 4 stars just because 24h to pay when i.m buying dozens of lots a week is not enough time. If they can give 3 days excluding weekends will be amazing and 5stars”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! We have since extended the payment window to 36hrs/1.5days from the time an auction ends - hope this helps. Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email. All the best, Glen

Posted 2 years ago

“I was originally hooked on the bidding rather than the items which were very exciting. Unfortunately, when the items began arriving it was clear they had been rifled through, 90% of the toner and cartridges were empty, clothes looked like they had been worn for months, items marked as expensive when opened had cheaper versions of them in and the RRP pricing on the goods was a bit out of sort and a lot of the items were actually cheaper than what they were stating. My bigger problem was the website, I suffer from PTSD and within days of the purchase, all the manifests on the mini job lots disappear so you didn't know exactly what was in a successful bid of 12 items or 20 items which was very off-putting for me as a disabled person, as I can still confidently state some items I never received to this day but I won't dwell on it. Realistically, they should stop selling the toners and cartridges and they should go back to the manufacturer otherwise we are dumping tonnes of them in domestic waste which is not nice. Would I use them again? Probably not, the payment system within 24 hours is ridiculous, it would mean small items that are bid like in the computer category I would have to constantly keep paying the high cost of postage for every item, and when on the won bid list when you click to buy all, you don't get all your won bids just the ones for that particular page, the postage charges alone were astronomical.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! We have since updated the payment window to 36hrs/1.5days from the time an auction ends (please note that if you are adding multiple items to your basket these need to be paid for within this timeframe for each of the auctions). If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“Excellent.Good cheap deals, with fast delivery.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know by emailing us. All the best, Glen

Posted 2 years ago

“Helpful and thanks”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know by emailing us. All the best, Glen

Posted 2 years ago

“Great service and great range of products! Communication is fast and to the point. Overall very happy”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email. All the best, Glen

Posted 2 years ago

“Happy with the auction and goods but the freight cost more than the goods.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback. You can add multiple auctions to your basket to save on shipping costs as this will calculate it based on weight (please note if you are adding multiple won items to your basket these need to be paid for within 36hrs/1.5days of an auction ending). If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“Really easy to use website. Product as described. Very fast delivery.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for your great review! We're so happy to hear you've had a positive experience with us, if you have any ideas on how to improve our service then send us an email. All the best, Glen

Posted 2 years ago

“Great site easy to use some bargains to be had win some loose some does exactly what it says on tin.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know by emailing us. All the best, Glen

Posted 2 years ago

“Very hit and miss what you get, but good fun”

Helpful Report

Posted 2 years ago

Hi there, Great to hear about your experience! We also have ABC Graded and Brand New listings to consider. Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us over an email at support@jobalots.com All the best, Glen

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews