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Jobalots Reviews

4.0 Rating 1,495 Reviews
73 %
of reviewers recommend Jobalots
Company Reviews Product Reviews
5
 Metrics Info
4.0
Based on 1,495 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Jobalots Reviews

About Jobalots:

Jobalots (as seen on Channel 4s Bidding Wars) is a European based liquidation company, specialising in trade to trade job lot pallets, job lot boxes (Mini Jobalots), wholesale, clearance, surplus, and overstock. Operating from our warehouses in the UK and Poland, our facilities have the capacity to supply Europe with over a million items on a monthly basis.

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Hugh J
Verified Buyer
“Very excellent service, don't change any thing, keep it up guys”
Helpful Report
Posted 6 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 5 months ago
Anonymous
Verified Buyer
“Great 👍 service”
Helpful Report
Posted 6 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 5 months ago
Suwebat B
Verified Buyer
“I was satsified except i got a notification that my shipment was despatched on 17th may and when i was tracking i got an out for delivery message and time slot. When the parcel did not arrive, I tried tracked again and it stated waiting for sender to send. I eventually got the parcel 3 days later but was not impressed with the confusing message regarding the delivery.”
Helpful Report
Posted 6 months ago
Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 5 months ago
Shelly C
Verified Buyer
“Great all items have been received”
Helpful Report
Posted 6 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 5 months ago
Cosmin O
Verified Buyer
“everything is ok”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 5 months ago
Joe P
Verified Buyer
“Great site , everything as promised, and great delivery.”
Helpful Report
Posted 6 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 5 months ago
Ionut D
Verified Buyer
“Happy Happy Happy”
Helpful Report
Posted 6 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 5 months ago
Valentin I
Verified Buyer
“Let's put it this way. This website is not for everyone. You auction on mainly customer returned products that you have to expect them to be damaged, broken or generally defective. However, most items are in a good, resellable condition. If you have the skills to fix minor issues and you are willing to clean and polish other's muck, then this is a website that you can form a business around. Generally, we got what we auctioned for with a few minor "incoveniences" where we received a different item then advertised (happened 4-5 times) or even missing items (only happended with 2-3 items). We are greatful for the service this company provides and has allowed us to start a profitable side business so we would like to take the oportunity to send a big Thank You! to the team at JLI Trading ltd and I wish you to keep up the good work! p.s. I wish you would accept collections so we can save more on postage...”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your feedback. We do appreciate you understand our terms and conditions and we are happy to do business with you. We look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 5 months ago
Afeez A
Verified Buyer
“Good experience shopping but you could leave items for 24 hrs after winning. Some people are unable to pay immediately.”
Helpful Report
Posted 6 months ago
Hi there, Thanks for sharing your experience! We do indicate on our terms and conditions that all won bids must be paid before midnight the same day you won them. If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 5 months ago
Andrejs E
Verified Buyer
“From previous order I'm not received a lot of item I think that you need to order with a small number of orders, this is very bad, I hope you will choose delivery partners who do not lose goods”
Helpful Report
Posted 6 months ago
Hi there, Thanks for sharing your experience! We’re sorry to hear that this wasn’t the perfect experience for you but we’re really happy we could resolve this for you! If you can think of any ways we can improve our service then please send us an email at support@jobalots.com.
Posted 5 months ago
Anonymous
Verified Buyer
“If you have reasonable (or low) expectations, you will find bargains; if you expect like-new products, you are likely to be disappointed. Items can arrive in good condition AS WELL AS damaged or broken or with missing parts. To be fair, it is all in the T&C. Think before you bid.”
Helpful Report
Posted 6 months ago
Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 5 months ago
Karolina N
Verified Buyer
“All was good, I will buy in th future”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 5 months ago
Alan T
Verified Buyer
“Loads of useful stuff. However - it is a shame local collection is no longer available.”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your feedback! Due to some safety issues, we no longer offer collection. We look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 5 months ago
Natalie E
Verified Buyer
“Always have a brilliant experience, good items so far, always a risk with the nature of returns but haven’t received anything unusable just yet”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 5 months ago
Gareth J
Verified Buyer
“Very happy customer. No complaints at all.”
Helpful Report
Posted 6 months ago
Hi there, Great to hear about your experience! Nothing brings us joy more than hearing about our customers' happy experiences so this is great for us! If you could think of any ways to make your experience even better then please send us an email at support@jobalots.com.
Posted 6 months ago
Stephanie C
Verified Buyer
“I didn't jobalot really good I do buy a fair but off the auctions. I will say though, they say customer return but have had a decent amount of items they are just fit for the bin, and I've basically paid for rubbish. Also has things missing twice now and when email about it and ask for money back l, and get told no basically. But otherwise yeah they good”
Helpful Report
Posted 6 months ago
Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We hope you understand and this helps you with your future orders. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 6 months ago
Sana K
Verified Buyer
“Very nice experience to buy from JLI. Some customer returned items are risky to buy as i bought outdoor garden light and it was damaged and didn't work at all. All new items are good with some fragile items breakage like 🪞 mirror.”
Helpful Report
Posted 6 months ago
Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 6 months ago
Peter S
Verified Buyer
“I have been trading with JLI for a couple of years now and have mostly been very satisfied with the products and the service. The website has a fantastic amount of information on lots, which help massively when listing the items on eBay, Amazon etc. and the invoicing system is very slick. The lots are generally good quality, although I have had a few issues recently with wrong colour or size, and even one lot where the buyer had clearly returned a very old and filthy item, which had not been picked up by anyone. I have a couple of ongoing issues, one being the poor quality of the boxes used to send items and the persistant message that if you don't pay by midnight we will cancel your account and never be allowed to return, this is just downright insulting. There was supposedly a system set up to register a payment method so that payment could be taken if the buyer had inadvertantly gone past midnight, but this never seemed to come to fruition and the annoying policy goes on. All in all JLI are a good company to deal with and I will continue to use them for the forseeable future.”
Helpful Report
Posted 6 months ago
Hi there, Thank you for leaving us feedback. We always remind our customers that all customer return items have no guarantee or warranty also Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. You might also consider bidding on our brand new items. We have a feature that all won bids that weren't paid before midnight will be paid via automatic payment and we will charge the card that was registered on your account. If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 6 months ago
Praveen B
Verified Buyer
“Delivery was late and items completely not working.”
Helpful Report
Posted 6 months ago
Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 6 months ago
Barbara W
Verified Buyer
“Great service from this company”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your feedback! We are so happy to hear this and we look forward to trading with you in the future! If you have any ideas on how we could make our service even better for you then please let us know at support@jobalots.com.
Posted 6 months ago
Jobalots is rated 4.0 based on 1,495 reviews
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