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Janitorial Direct Ltd Reviews

4.5 Rating 649 Reviews
90 %
of reviewers recommend Janitorial Direct Ltd
4.5
Based on 649 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Janitorial Direct Ltd Reviews
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Phone:

+441299252440

Email:

sales@janitorialdirect.co.uk

Location:

Unit 298 Oak Drive Hartlebury Trading Estate
Kidderminster
DY10 4JB

Anonymous
Anonymous  // 01/01/2019
Good Service and fast delivery. Will use again!!!!
Helpful Report
Posted 5 years ago
superb service and price, all came next day
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Posted 5 years ago
I have used Janitorial Direct Ltd just 2 times in the past couple of years but I must impress how speedy their delivery of the goods ordered was. It was delivered to my address easily within 2 days of ordering.
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Posted 5 years ago
Delivery was print as advertised. Pleased with the additional 5% discount.
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Posted 5 years ago
Paid for an item on 29th April. I have had partial delivery since and its now 4th of June and no sign of my remaining order or even a reply to any of my emails. I probably will have to do a charge back to get their attention.
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Posted 5 years ago
Part of the order was not in stock - I had a prompt email advising me of this and checking that it would be ok to deliver the next again week. I then replied to say we would be on half term then and asked for the delivery to come the week after. That was not a problem and again I had a quick and efficient response.
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Posted 5 years ago
Very good customer service.
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Posted 5 years ago
I am very sorry but it did not work on my cutlery.
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Posted 5 years ago
Thank you so much for a speedy delivery and friendly service. The delivery man is always very courteous and polite. Goods are always packaged well. Great service.
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Posted 5 years ago
Very efficient, reasonable prices and speedy delivery.
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Posted 5 years ago
Easy to find products and prompt delivery.
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Posted 5 years ago
First time ordering. Got my order next day as promised.
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Posted 5 years ago
Recent order, only half quantity delivered, no email or phone call from janitorial to make me aware of this, they didn't respond to my email, I had to phone and they said oh yes the rest of your order should come next week, this is not the first time they have done this, my son also has had problems with part orders being sent without janitorial making him aware of this
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Posted 5 years ago
I have choose Janitorial because of good references. I find out some space to improve these services. Only good merchant is improving his business and skills. Let's go! 1: I did order. 3-5 working days is ok and really nice. I didn't get any closer info about day or time of that delivery.. Why?? 2: I ordered Octopus Edge and Corner Cleaner Starter Kit. But it is not kit if handle is missing!! Price £19.19 3: Carpet Pile Brush + 5ft Handle for PA3401 18" for over £26,- without tax is too strange price. Check you prices. 4: You should update some of yours photos. It's not possible to see on pictures is there {for example} blade {wiper} or sponge. Why not 2-3 pics?? 5: I spent almost £3000,- in here, then i was informing on chat about other machine. It should be arranged as agreed some meeting with promotion to show me machines. I been asking that guy when we can do that?? Answer was, that i will get email. Not email, not response. -Not very good way guys. 6: I did order. I paid in full. There was missing my ordered and paid for Prochem Large Mesh Bag AC1044. Not in my order, not on invoice. That is ok.. And where are my money??? Why i was not informed??? I need to find it out?? -Not good. I still like your company and i wish you all the best!
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Posted 5 years ago
great product always use this company
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Posted 5 years ago
Good and quick
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Posted 5 years ago
Very helpful, would recommend then highly.
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Posted 5 years ago
User friendly and quick to use site, good communication, but no delivery date stated on placing the order.
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Posted 5 years ago
All good and plenty of communication via email :)
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Posted 5 years ago
Good services great service very fast delivery
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Posted 5 years ago
Janitorial Direct Ltd is rated 4.5 based on 649 reviews