Janitorial Direct Ltd Reviews

Name: Janitorial Direct Ltd
Address: Unit 298 Oak Drive Hartlebury Trading Estate, Kidderminster
Rating: 4.54

4.5 Rating 649 Reviews

90 %

of reviewers recommend Janitorial Direct Ltd

4.5

Based on 649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+441299252440

Email:

sales@janitorialdirect.co.uk

Location:

Unit 298 Oak Drive Hartlebury Trading Estate
Kidderminster
DY10 4JB

Anonymous

Anonymous // 01/01/2019

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“Easy to use website and can pay on account. Good delivered very promptly and all correct”

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Posted 8 years ago

“Fast delivery and excellent customer service.”

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Posted 8 years ago

“On the first page in the Google? They are not able to deliver their service to the customers! I purchased 3 of the prochem products for My business. Suspicisous was that I haven`t received any information about courier service at all because I did provide My full details like address also phone etc. as I can`t sit 3 days over there and waiting for the parcel . If it`s like that than I don`t need to work for My business or do I? They act like Ebay sellers with their poor - cheap services. They not realising that they have business customers who relying on the sustainability of their service . There is always ID of the parcel no matter what kind of delivery it is. There is always courier and their support service over the phone which You can use if something goes wrong.This company just shipped product and in that moment their job and responsibility finished. Not necessarily.These guys are not professional suppliers at all. So what`s happened with My order? 2 days I was waiting for My parcel. Than nothing happened. Not evidence about delivery.The person that I know who is around here very often said to me that TNT was here.Ok where is the card than? They were on address provided. No card left .Also driver said that he can`t give the parcel to anyone else and his attitude was bit pushy.Probably he is just doing his best. Well he should leave the card in case if there is more units in the building . Simply what he does?He carried the parcel at the doors ,had chat about confirmation about Me in that address than he went back to his van and acted like "address not found" .Next day I left the note to him if he can contact me just in case I`m not around.Again he did same like previously but this time he took of the doors the note and he wrote to Me " Why order if not home "Why courier should contact You",no card left . This attitude is exactly same attitude of Janitorial direct. That`s why they have choosed partners who act in same way like them. Me is not going to be in this kind of the relationship . My clients and their satisfaction about My service to them is more important and there is plenty of the companies who You can hoose to work with. Even if Janitor direct give their products for free , it would be so expensive - in terms of the quality of their services.... At the end courier come over but very late - in that time I have sorted new delivery with other supplier and had work done .He gave My parcel to someone else not to me and he accepted signature from that person also. So? the rules You following 1. and 2. visit but 3. You braking them? It`s seems like it`s not rules it`s just poor way of the thinking and lack of the professional behaviour ,skill or just deal with the people in the good way . Janitorial Direct apologizing but this not belongs to me . They should understand where mistake happened and with who they are in the partnership...... never buy again because I choosed to not to. Have a good time Martin”

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Posted 8 years ago

“Item arrived next day”

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Posted 8 years ago

“Prompt efficient service, good quality products, 1 item arrived damaged but this was replaced within 24 hours, will definitely use this company again and recommend it to others”

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Posted 8 years ago

“Very quick and helpful, will be using again”

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Posted 8 years ago

“quick delivery thank you”

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Posted 8 years ago

“Thank you Janitorial for your excellent service. Ordering is quick and easy, matched by the speedy delivery of the complete order.”

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Posted 8 years ago

“Great product and fantastic service.”

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Posted 8 years ago

“arrived in very good condison and on time”

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Posted 8 years ago

“Great selection and prompt delivery. Thank you.”

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Posted 8 years ago

“They had the product we needed. It came very quickly. Very good service”

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Posted 8 years ago

“Great Products and a super fast delivery... will be using them again soon...”

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Posted 8 years ago

“Fast speedy deliver ,excellent customer service”

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Posted 8 years ago

“Product as ordered and arrived within 3 days, as promised.”

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Posted 8 years ago

“Excellent service and delivery, would definitely recommend using this company.”

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Posted 8 years ago

“Good product, time saving and long lasting. Prompt delivery. Range of products improving constantly.”

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Posted 8 years ago

“Very quick and reliable delivery came next working day as i ordered before 1pm. I was looking for somewhere where I could get everything I needed and there is a very good range of products to choose from.”

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Posted 8 years ago

“Very good service and fast delivery”

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Posted 8 years ago

“Excellent service, very fast delivery, buy with confidence”

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Posted 8 years ago

Janitorial Direct Ltd is rated 4.5 based on 649 reviews