Janitorial Direct Ltd Reviews

Name: Janitorial Direct Ltd
Address: Unit 298 Oak Drive Hartlebury Trading Estate, Kidderminster
Rating: 4.54

4.5 Rating 649 Reviews

90 %

of reviewers recommend Janitorial Direct Ltd

4.5

Based on 649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

+441299252440

Email:

sales@janitorialdirect.co.uk

Location:

Unit 298 Oak Drive Hartlebury Trading Estate
Kidderminster
DY10 4JB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff and SUPER quick delivery. We ordered at 2pm and it arrived the next morning. AMAZING!”

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Posted 6 years ago

“After the order was place I received several emails to confirm and check the order and further emails to say at what stage the order was at. The product arrived quickly and was exactly as described. A very good service”

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Posted 6 years ago

“Very prompt and quick to offer buying advice. Would reccomend”

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Posted 6 years ago

“An excellent and effeceint service. Outstanding value for money, and an amazing range of products to select from. My wife and I will most certainly be making further purchases from you. Thank you.”

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Posted 6 years ago

“6 days later still waiting for delivery”

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Posted 6 years ago

“Always good service and products. Very speedy delivery.. Good range of supplies”

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Posted 6 years ago

“I was very happy with the service and communication regarding my order which arrived within 2 days of my request. Thank you”

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Posted 6 years ago

“Excellent A1 product and service.”

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Posted 6 years ago

“Excellent service, speedy delivery, good value for money, thank you.”

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Posted 6 years ago

“Items in stock as always. Very quick delivery. Thanks”

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Posted 6 years ago

“Great product. Helpful staff. Good price. Easy ordering and delivery.”

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Posted 6 years ago

“Chat help was really helpful, goods arrived really quickly. No complaints. Would definitely buy from them again”

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Posted 6 years ago

“I recently requested a trigger for the Spraymaster25. You have a picture of the complete assembly for the accessory for furniture etc with the trigger attached but not the actual trigger. I spoke to "CHAT" and they said they would get back to me with a part number which, I thought at the time, was a great service. I waited 2 days but nobody got back to me with any information as to its availability or not so I was forced to order the complete trigger at what I assume is an additional cost. I am still waiting for the part to arrive to see if it is usable as a replacement part for the trigger to the main stem. So I cannot comment on delivery times, who made the delivery, whether it was damaged, how long it took to arrive or indeed of any use at al.l”

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Posted 6 years ago

“great product will use again”

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Posted 6 years ago

“easy to order prompt delivery”

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Posted 6 years ago

“Ordered Jumbo Rolls & hand towels on Monday 22nd October, for next day delivery, didnt come Tuesday, phoned said only dispatched Tuesday! Came Wednesday, wrong toilet rolls, sent right ones got Thursday, courier would not take back wrong ones, they emailed return labels, I printed off, Courier came Friday took them away! Bear in mind I have to wait in for this stuff, no timed delivery, a week wasted. I paid online for it all, then I got an invoice for the correct ones they sent!! Which I already paid for. Unbelievable! You could not make it up, and one of the toilet rolls was mashed up! I cannot work whilst waiting for this order, so consequently I have lost money. Thanks for that!”

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Posted 6 years ago

Hi Peter, thank you for the feedback on your recent order, and we apologies for any inconvenience this may have coursed. I can see form your order history that you have been ordering form us almost every month for well over a year now so thanks for that. With regards to you most recent order you are quite right about the next day delivery, you ordered at 12:27 and our cutoff is at 13:00. And there was on this occasion a processing error on one of your products. I am please to hear however that once we were made aware of this we were able to get the correct goods out to you the following day. We also appreciate the frustration when the carrier collected your goods latter that day. This is unfortunately how the carriers operate, the collections are done on a different van and this will often be latter on the same day. We also apologies for the confusion with regards to the invoicing. We would obvious never asked for payment when replacing goods however we did need to issue a new invoice so that your and our paper work now show the correct products. Again apologies for any inconvenience and thank you for bringing this to our attention.

Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Excellent prices, helpful staff and deliveries in good time, highly reccommend.”

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Posted 6 years ago

“Very prompt service”

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Posted 6 years ago

“Always, efficient and website is very good when sourcing items.”

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Posted 6 years ago

Janitorial Direct Ltd is rated 4.5 based on 649 reviews