Dear Phia,Thank you so much for your outstanding 5-star rating of Jane Lushka! We greatly appreciate your support and are thrilled to hear that you find our delivery service amazing. We understand that sizing can sometimes be a challenge, and we apologize for any inconsistencies you have experienced. Rest assured, we strive to improve our sizing accuracy to ensure every customer's satisfaction.
Your loyalty as a customer means the world to us, and we are grateful for your continued support. If there's anything we can do to assist you further or if you have any specific sizing concerns, please don't hesitate to reach out to our customer service team. We'll be more than happy to assist you!
Thank you again for choosing Jane Lushka, and we look forward to serving you again soon.
Warm regards,
JANE LUSHKA Team
“Gute Website für die Bestellung, sehr rasche Lieferung. Rücksendeettikett und Rücksendekuvert waren der Lieferung beigelegt, und obwohl ich das nicht gebraucht habe, finde ich das sehr kundenfreundlich. Gerne wieder. Ulrike Arnold”
Vielen Dank, Ulrike, für Ihre sehr positive Bewertung von Jane Lushka! Wir freuen uns, dass Sie mit unserem Service zufrieden waren und die Bestellung reibungslos verlief. Es ist uns wichtig, unseren Kunden ein einfaches und angenehmes Einkaufserlebnis zu bieten, daher haben wir das Rücksendeettikett und Rücksendekuvert der Lieferung beigelegt. Wir hoffen, dass Sie auch weiterhin bei uns einkaufen werden. Danke für Ihr Vertrauen und gerne sind wir wieder für Sie da.
Best Regards
JANE LUSHKA Team
Dear Diana,Thank you so much for your exceptional 5-star rating of Jane Lushka! We truly appreciate your kind words and are thrilled to hear that you found our products to be very good, with great style and materials. Your feedback means a lot to us as we constantly strive to offer the best possible products to our valued customers like you.
Thank you once again for your amazing review and for choosing Jane Lushka. We look forward to serving you again in the future!
Warm regards,
Jane Lushka Team
“Tolle Ware und angenehmer Tragekomfort. Außerdem extrem freundlicher Support und sofortige Fragen telefonisch beantwortet. Top Dienstleister, ich bestelle wieder und bin begeistert.”
Thank you so much for your amazing 5-star rating! We are thrilled to hear that you found our Jane Lushka products to be of excellent quality and comfortable to wear. We take pride in providing exceptional customer support, and we are glad that we could promptly address your questions over the phone. We truly appreciate your kind words and are grateful for your support. We look forward to serving you again in the future.
Best Regards,
Jane Lushka Team
Thank you so much, Silke, for the glowing 5-star rating you gave Jane Lushka! We greatly appreciate your positive feedback. It's always our top priority to provide excellent service and high-quality products to our customers. We look forward to serving you again in the future.
Best Regards,
Jane Lushka Team
“Einwandfreie, hochwertige Ware und extrem schnelle Lieferung. Auch bei eventuellen Rücksendungen gar kein Problem und schnelle Rücküberweisung des Betrages. Super!”
Dear Michael,Thank you so much for your amazing 5-star rating of Jane Lushka! We truly appreciate your support and are thrilled to hear that you enjoyed your shopping experience.
We take pride in providing impeccable, high-quality products and ensuring extremely fast delivery. Rest assured that in the unlikely event of a return, we make it a breeze and process refunds swiftly. Your satisfaction is our top priority!
We are grateful for your loyalty as a customer and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Thank you once again for your kind words and for choosing Jane Lushka!
Warm regards,
Jane Lushka Team
“1. 2 von 3 Oberteilen entsprachen gar nicht der gewählten Größe wie sonst. Ein Teil war sogar mindestens 2 Größen kleiner _= Presswurst.
Die Qualität ist enttäuschend, wenn es nicht ‚Technical Wear‘ ist. Preis-/Leistung ist gar nicht nachvollziehbar.
Alles kommt aus Bulgarien und geht retour zurück dorthin. Im Shirt steht jedoch sehr verdächtig ‚Made in Italy‘.
2. Totales Chaos bei der Zustellung 📦. Im Wechsel kamen Mails, das Paket sei da, dann wieder nicht, dann doch wieder. Nacheinander binnen Minuten wurden zwei verschiedene Packstationen angegeben. Aber die Erste hat seit Wochen keinen Strom also kann nichts drin liegen. DHL ist aktuell keine gute Wahl.”
Sehr geehrte Kundin,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.
Es tut uns leid, dass die Oberteile, die Sie erhalten haben, nicht der erwarteten Größe entsprachen. Wir bemühen uns, eine einheitliche Größenangabe zu gewährleisten und eine angenehme Erfahrung mit unserer Marke zu bieten. Daher ermutigen wir unsere Kunden, unser kostenloses Rückgaberecht zu nutzen, um Artikel gegen die richtige Größe umzutauschen. Wenn Sie weitere Hilfe benötigen, können Sie unseren Kundenservice über support@janelushka.com kontaktieren.
Wir möchten klarstellen, dass unsere Kleidung zwar in Bulgarien hergestellt wird, wir jedoch hochwertige Materialien aus Italien verwenden und uns verpflichtet fühlen, diesen hohen Qualitätsstandard beizubehalten.
Wir verstehen Ihre Frustration über den Lieferprozess und die Verwirrung, die durch die inkonsistenten Updates von DHL verursacht wird. Obwohl unsere Lieferung mit DHL normalerweise reibungslos verläuft, erkennen wir an, dass manchmal Probleme auftreten können. Leider liegen die Lieferlogistik außerhalb unserer direkten Kontrolle und werden von DHL verwaltet. Wir werden dies jedoch mit DHL besprechen, um solche Probleme in Zukunft zu vermeiden.
Als geschätzter und treuer Kunde ist uns Ihre Zufriedenheit wichtig. Falls Sie weitere Hilfe benötigen, können Sie sich jederzeit an unser Kundenserviceteam unter support@janelushka.com wenden.
Vielen Dank für Ihre anhaltende Unterstützung und Ihr Verständnis.
Mit freundlichen Grüßen,
Jane Lushka Team
Dear JM,Thank you so much for your stellar 5-star rating of Jane Lushka! We greatly appreciate your support and are thrilled to hear that you are satisfied with our clothing.
We are dedicated to providing our customers with stylish and long-lasting garments that stand the test of time, and your feedback validates our efforts. It was a pleasure serving you, and we look forward to offering you more exceptional experiences in the future.
Thank you once again for choosing Jane Lushka!
Best regards,
Jane Lushka Team
Dear Irene,Thank you so much for your amazing 5-star rating of Jane Lushka! We are thrilled to hear that you are loving our products. We truly appreciate your support and wonderful feedback.
We couldn't be happier to know that you find our items to be of great quality and utmost comfort. Your satisfaction is our top priority, and we will continue to strive for excellence in providing you with the best products possible.
Best regards,
Jane Lushka Team
“Ik heb nu voor de vierde keer een broek besteld van technical jersey. Favoriete model is de Landa Pants. Classy maar ook casual te dragen, de ideale combinatie! Heel erg blij mee.”
Dear Jonne,Thank you so much for your fantastic 5-star rating of Jane Lushka! We truly appreciate your support and loyalty as a valued customer.
We are delighted to hear that you have ordered the technical jersey pants for the fourth time, and that the Landa Pants are your favorite model. We couldn't agree more that they are the perfect combination of classy and casual, making them ideal for any occasion. We're thrilled to know that you are very happy with your purchase.
Once again, thank you for your continued support, and we look forward to serving you in the future.
Warm regards,
Jane Lushka Team
Dear Michaela,Thank you so much for your 5-star rating of Jane Lushka! We truly appreciate your positive feedback and support.
It's wonderful to hear that you have been buying this amazing fashion in your local store for years, as well as online. We strive to provide top-quality clothing with easy-care fabrics that our customers can enjoy both in-person and online.
We are grateful for your continued trust and patronage, and we look forward to serving you again in the future.
Warm regards,
Jane Lushka Team
Thank you so much for your glowing 5-star review of Jane Lushka! We truly appreciate your feedback and are thrilled to hear that you find our fashion items to be both fashionable and of excellent quality.
Warm regards,
Jane Lushka Team
Dear Ria,Thank you so much for your wonderful 5-star rating of Jane Lushka! We greatly appreciate your kind words and are thrilled to hear that you are pleased with your purchase. Your support means a lot to us.
Best regards,
Jane Lushka Team
Thank you so much for your wonderful 4-star rating of Jane Lushka! We truly appreciate your support and feedback.
We are thrilled to hear that the XXS size fits you perfectly and that our clothing is super comfortable, making you feel at ease. Your satisfaction is our ultimate goal, and knowing that our products have met your expectations brings us great delight.
If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction.
Warm regards,
Jane Lushka Customer Support
Dear Mariska,Thank you very much for your fantastic 5-star rating of Jane Lushka! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We are delighted to let you know that our team at Jane Lushka worked diligently to ensure a fast delivery and that the item you received was exactly as described. We're glad to hear that everything met your expectations!
Thank you once again for your kind words and for choosing Jane Lushka. We look forward to serving you in the future!
Warm regards,
Jane Lushka Customer Support
“Ich bin ein absoluter Fan der Jane Lushka .Kollektion. Angefangen hat es mit Secondhand Kleidung und weiter ging es mit neuen Kollektion oder Angeboten auf der Website. Ich liebe das Material. Ich liebe den Schnitt es ist einfach perfekt und egal welche Figur ….es sieht immer gut aus!!”
Dear Eva,Thank you so much for your fantastic 5-star rating of Jane Lushka! We truly appreciate your kind words and continuous support as a loyal customer. We're absolutely delighted to hear that you are an absolute fan of the Jane Lushka collection!
In line with your review, we also adore the material and meticulous cuts of our garments. It's wonderful to know that our collection has resonated with you so well. Whether it's secondhand clothing or new collections and offers on our website, we're thrilled that our designs consistently complement all body types and make you look fabulous!
Thank you again for your unwavering loyalty, Eva. We can't wait to continue providing you with stylish and impeccable pieces from Jane Lushka.
Warmest regards,
Jane Lushka Customer Support
“Ik hou van de kwaliteit en stijl van Jane Lushka. De travel stoffen zijn erg goed. Bij andere merken gaat dit nog wel eens pillen, bv door een etiketje of zoom die over dijbeen valt. Bij JL nooit last van. Broeken van JL vallen bij mij ruimer dan normaal dus ik moest veel retour zenden. Maar zowel verzending en retour (beiden gratis) verliepen probleemloos.”
Bedankt voor uw 4-sterrenbeoordeling van Jane Lushka! We zijn blij om te horen dat u houdt van de kwaliteit en stijl van Jane Lushka, evenals de duurzaamheid van de travel stoffen. Het is geweldig dat u bij andere merken problemen ondervond met pilling, maar bij Jane Lushka nooit. We begrijpen dat de broeken ruimer vallen dan normaal voor u, maar het is goed om te weten dat onze verzending en retourzending (beide gratis) probleemloos verliepen. We willen u bedanken voor uw loyaliteit als klant en we hopen u in de toekomst nog meer te kunnen verrassen met onze collectie.
Best Regards
Jane Lushka Team
Bedankt voor uw geweldige beoordeling, Anna-Maria! Het doet ons deugd te horen dat u zo tevreden bent met onze kleding van Jane Lushka. We waarderen uw loyaliteit als klant zeer. Onze kleding staat bekend om de goede kwaliteit en fantastisch draagcomfort, dus het is fijn om te horen dat u ervan geniet. We willen u ook laten weten dat we uw feedback over de maat S hebben genoteerd. Als u in de toekomst nog vragen of opmerkingen heeft, aarzel dan niet om contact met ons op te nemen. Nogmaals bedankt en we hopen u snel weer van dienst te kunnen zijn!
Best Regards,
Jane Lushka Customer Support
Dear Cj,Thank you so much for your wonderful 5-star rating of Jane Lushka! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase.
We are grateful for your loyalty and cannot wait to serve you again in the future. Please feel free to reach out to us if there is anything else we can assist you with.
Thank you once again for choosing Jane Lushka!
Warm regards,
Jane Lushka Customer Support
“Sinds ik heb merk het ontdekt ben ik fan. Prachtig designs en met name de travel stoffen heerlijk dragen. Soms ervaar ik alleen wat moeite met het beslissen welke maat. Aangezien ik alles online moet kopen. In Spanje waar ik veel verblijf is niet de hele collectie te koop.. Ik zou graag het mintgroen welke verleden jaar in de zomer collectie was met wijde broekspijpen weer terug zien. Ik was te laat, en niet meer in m’n maat te bestellen..”
Dear Simone,Thank you so much for your 5-star rating of Jane Lushka! We truly appreciate your support and loyalty.
We are delighted to hear that you are a fan of our beautiful designs and especially enjoy wearing the travel fabrics. We understand that choosing the right size can sometimes be a challenge, especially when shopping online. We apologize for any inconvenience this may have caused.
We also appreciate your feedback about the mint green wide-legged pants from last year's summer collection. We regret to inform you that they are no longer available in your size. However, we constantly strive to bring back our customers' favorite pieces, so please keep an eye on our upcoming collections for similar styles.
Once again, thank you for being a valued customer. We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
Jane Lushka Customer Support
English
