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JaneAusten.co.uk Reviews

4.8 Rating 344 Reviews
96 %
of reviewers recommend JaneAusten.co.uk
Excellent customer service and very fast shipping, even at the holidays. High quality items.
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Posted 11 months ago
Easy to navigate and plenty of relevant information.
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Posted 11 months ago
A treasure trove for Jane Austen fans!
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Posted 11 months ago
Very pleased with these beautiful gloves. Soft, warm and comfortable.
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Posted 11 months ago
The customer service I received was fantastic. I had issues with the delivery from Royal Mail and the staff at JaneAusten.co.uk were very helpful and replied to my emails very quickly.
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Posted 11 months ago
Delicate and Beautiful; my Granddaughter was pleased!
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Posted 11 months ago
Great service
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Posted 11 months ago
There is always WAY too much that I want to buy in the shop and I love all the content on the website. Keep up the good work. My only small point would be to offer a wider range of sizes and colours for your t-shirts and hoodies.
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Posted 11 months ago
Great quality products and quick shipping
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Posted 1 year ago
A fabulous website for all things Jane Austen!
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Posted 1 year ago
Nice webshop. The articles I ordered were exaclty according to the description and pictures. Quick shipment with tracking information and good packaging. Delivery was delayed by a couple of days by the customs in the Netherlands.
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Posted 1 year ago
Have been to the shop in Bath three times now, but because I live in Aotearoa | New Zealand, the website is the next best thing.
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Posted 1 year ago
Everything was fine except for one item.
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Posted 1 year ago
I have no idea if this is a fun game. I got two of these for presents and they haven't opened them yet. I DO know that I greatly enjoyed playing POLITE SOCIETY, a game which I also got from this site, and which I've been trying desperately to find again to give to my daughter, who wants MINE. I wish you could help me out with that.
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Posted 1 year ago
The site is lovely and very easy to navigate. I love supporting small businesses! Small suggestion : as an international fan, I would have appreciated a little token in my package, something as small as a business card or a flyer from the Center, since there's little chance of me ever having the opportunity to visit in real. And having to pay extra for shipping and duty made my hoodie cost 150$ canadian (88 pounds) even with the 20% discount, so a little something would have made my day and compensate the cost. Love, Annie
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Posted 1 year ago
The process of ordering, etc. was easy for which I am grateful being a senior. And the delight of our daughter for whom I purchased the T-Shirt was fantastic. Thank you for your products and service. Josephine Lenon from Lethbridge, Alberta, Canada
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Posted 1 year ago
This was my first experience with this company and I had a small.issue with one of my items. I reached out and customer service was amazing! I will be ordering from them in the future again. I love so many of their things and working with them has been so easy.
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Posted 1 year ago
I placed the order in the evening & two days later the Charm Pendant arrived & as it was a gift, l was delighted it came in a beautiful box...
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Posted 1 year ago
Very good, but shipping is pricey (USA). Also no Sense and Sensibility characters?
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Posted 1 year ago
Lovely detail - it goes perfectly with my Pride and Prejudice wallet. Very pleased.
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Posted 1 year ago
JaneAusten.co.uk is rated 4.8 based on 344 reviews