“I love the website of Jane Austen.co.uk, it’s has beautiful gifts to see and books which I love, it’s got so many choices to choose. I love the categories you put them in order too and easy to find too.”
“If you are a Janeite, this is the online gift shop for you! I have so many items from this shop now as to take myself for a Regency gal: bonnet, jewellery, bags, t-shirts, vase and more. It all helps to stave off the sense of doom we feel and leave us with the happy notion that we can stop by Randall's or take a tour through the gounds of Pemberley and be content.”
“It's hard to write a review when I have not received the package yet. I haven't even received a tracking number. I'm very frustrated not being able to track the shipment. I purchased this for a friend's birthday tomorrow. I will be lucky to get it to her.”
Dear Barbara,
We are so sorry to hear your parcel had not reached you. I have responded to your email after investigating this further - due to unpaid customs charges, this parcel is being returned to us. Once it arrives back to our warehouse, we are happy to provide either a refund or attempt to resend it to you.
Again, we apologise for this inconvenience - we will await your response as to what you wish to do from here.
Best wishes,
The Jane Austen Centre Team
“Great selection of merchandise. I purchased a sweater as a gift and it arrived quickly and is great quality. I just wished I had added the gift wrap option! My friend loved it!”
