“The site wasn’t the easiest to navigate when looking for who to contact as there isn’t a clear distinction between the centre and shop information.
I was charged extra for delivery when placing an order and the wait time to have this resolved.
I don’t think I’d order again but the vase was well received but overall was a really expensive experience to have the replacement item arrive with a similar issue.”
“The site was easy to use ordered a copy twice and had an issue with delivery the first time due to a location change, but after a quick email I was immediately helped and everyone I talked with was immensely polite. Great experience for sure!”
“I’ve been a fan of the Jane Austen shop since I discovered it on a trip to Bath and I’ve been so impressed having occasionally treated myself to some of the thoughtful and great quality products. I also really enjoy receiving emails and quizzes which brighten up my inbox and remind me that there’s a wonderful world out there beyond work! Highly recommend!”
