Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,695 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We cannot say enough good about the staff of Jane Clayton and Co ... The service, communications, assistance, every aspect of the purchase was dealt with and handled with extreme professionalism by each of the individuals we were in contact with. An issue that was to do with the manufacturer and not Jane Clayton and Co was dealt with in a most efficient, kind and effective manner. A superb company and group of people to do business with !!!”

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Posted 1 year ago

“Everything was ok and quick”

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Posted 1 year ago

“Very good, prompt service.”

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Posted 1 year ago

“The representative on the phone who took my order was extremely pleasant, incredibly patient and informative which was very appreciated. Thank you!”

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Posted 1 year ago

“No complaints. Very efficient”

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Posted 1 year ago

“Amazing wallpaper selection, great size sample enabled me to make a considered choice. My wallpaper is up and looks stunning!”

Jane Clayton 5 star review on 13th March 2023

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Posted 1 year ago

“Really pleased with my purchase, couldn't find any cheaper. Arrived very quickly and very well packaged. They also refunded my excess rolls very promptly. I will definitely be shopping here again, very professional”

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Posted 1 year ago

“Good service and really pleased with the wallpaper purchased”

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Posted 1 year ago

“Good value for Sanderson fabrics delivered swiftly.”

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Posted 1 year ago

“Although the material was out of stock, I was i formed of the delay immediately and kept up to date with when delivery would take place.”

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Posted 1 year ago

“Product received (FR Aubergine Velvet) gorgeous and well-priced. There was a delay in receiving, but during the ordering process, I was informed of every delayed delivery date and given the choice to wait or get a refund. Glad I waited. Wouldn't hesitate using this Company again. Great products, reasonable prices & excellent Customer Service (Phone and Email).”

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Posted 1 year ago

“Found the range extensive and the service delivery and returns good Paper ordered was great quality and looks great Used email and telephone”

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Posted 1 year ago

Many thanks for your kind review Hazel!

Posted 1 year ago

“Very professional, helpful and friendly experience, fabric arrived on time and with no problems, i will always use Jane Clayton when i can for all my fabric purchases.”

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Posted 1 year ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“All mu deliveries from Jane Clayton have been very prompt and the company keeps you well informed re your product status and delivery time.”

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Posted 1 year ago

Many thanks for your kind review Alison!

Posted 1 year ago

“Commande rapidement reçue et bien emballée. Merci !”

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Posted 1 year ago

Many thanks for your kind review Katherine!

Posted 1 year ago

“I was looking to redecorate a communal area and with wallpaper in keeping with the period of the property and providing a good contrast with the surrounding area and decor. I found the William Morris Snakehead Madder Gold on your site and purchased the rolls required which were delivered within 2 days. I hope from the photos attached you think it looks super. Thank you. The free delivery was an important part of the reason for purchase.”

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Posted 1 year ago

Thank you for your review Ged! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Customer service was excellent. There was a fault with my wallpaper but it was sorted quickly and professionally. Beautiful products.”

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Posted 1 year ago

Thank you for your review Nicola! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Excellent service, speedy delivery and well packaged. Will use again,”

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Posted 1 year ago

Many thanks for your kind review Carol!

Posted 1 year ago

“Beautiful fabric. Delivered on time. Well packaged. Many thanks”

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Posted 1 year ago

Many thanks for your kind review Karen!

Posted 1 year ago

“I have ordered wallpaper twice recently and have been very pleased with the prompt delivery and value for money.”

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Posted 1 year ago

Jane Clayton is rated 4.8 based on 9,695 reviews