Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,759 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 29th January 2025

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello I am happy the only think is my purchase is still with custom control service and I did not gat my delivery on time . From UPS non agent they ask me to provide a lot information about my order also EORI number which I don’t have it is a bit of confusion!”

Helpful Report

Posted 5 months ago

“Beautiful in the bathroom”

Jane Clayton 5 star review on 13th August 2024

Helpful Report

Posted 5 months ago

“Thank you for your very prompt service”

Helpful Report

Posted 5 months ago

“Great experience. Great selection of fabrics and wallpapers at an acceptable price. Efficient service. Will definitely use again.”

Helpful Report

Posted 5 months ago

“Purchased Seraphina wallpaper. Cheapest source I found, colour representation good, delivery quick, quality of paper good however I have not yet applied it to the wall.”

Helpful Report

Posted 5 months ago

“Excellent samples. Speedy delivery”

Helpful Report

Posted 5 months ago

“Excellent range and service from Jane Clayton. Fast delivery of the fabric.”

Helpful Report

Posted 5 months ago

“Very helpful on the phone when I required an extra roll of paper and needed the same batch number. Order arrived very quickly, considering we live in the north of Scotland.”

Helpful Report

Posted 5 months ago

“Absolutely brilliant wallpaper and service .I've been wallpapering for over 50yrs now this is the best wallpaper I have ever hung plus it looks fantastic. Highly recommendation from me . Thank you”

Jane Clayton 5 star review on 11th August 2024

Helpful Report

Posted 5 months ago

“Excellent service again! Ordered one day, delivered the next. Thank you”

Helpful Report

Posted 5 months ago

“Excellent print service. Very helpful indeed”

Helpful Report

Posted 5 months ago

“Thank you for sending the samples very quickly ! They are alll very beautiful and I am very happy with the samples I am still deciding which one I like Will be in touch soon as I decide Many thks for sending so quickly”

Helpful Report

Posted 5 months ago

“Excellent customer service. Quick efficient delivery. Ordering instructions clear.”

Helpful Report

Posted 5 months ago

“This is the third order we have placed with JC. This time, we ordered a set of 5 roman blinds in a chintz type material. After placing the order we were advised that the delivery of the material from the supplier had been delayed and were given the option to cancel or wait a little longer for our delivery. We opted to wait and the order was delivered within the stated revised timescale. The quality of the finish of each blind was extremely high and the makers had gone to the trouble of ensuring that the top of each blind started at the exact same point of the pattern on all 5 blinds. One of the blinds was very wide and required two pieces of material to be joined together - it had been done so well it took us a while to find the join. Extremely satisfied with both the products and the service.”

Helpful Report

Posted 5 months ago

“Excellent friendly service . All on time”

Helpful Report

Posted 5 months ago

“Good. Immunisation and order was delivered promptly.”

Jane Clayton 5 star review on 6th August 2024

Helpful Report

Posted 5 months ago

“I have bought from Jane Clayton many times before and never been disappointed and this time was no exception. I only bought a short length because I intend to revamp an old toy chest of mine with a padded top. The colours in the fabric match my room's soft furnishings perfectly and were not distorted by the image on the website. The quality of fabric is very good too.”

Helpful Report

Posted 5 months ago

“Beautiful sample of fabric”

Helpful Report

Posted 5 months ago

“I selected 5 curtain fabric samples which arrived promptly and were very nicely packaged. Getting the samples has enabled me to make a decision on which fabric I will be getting. So useful to be able to have the samples, as the one I was almost 99% sure was for me is now not,as I much preferred one of the others.”

Helpful Report

Posted 5 months ago

“Excellent service - product well wrapped and promptly delivered”

Helpful Report

Posted 5 months ago

Jane Clayton is rated 4.8 based on 9,759 reviews