Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,693 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time and follow Up poor”

Helpful Report

Posted 1 year ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 1 year ago

“The service was excellent. My items arrived very well packaged and even though I was informed that there might be a delay with part of my order, it all arrived very promptly. I look forward to ordering more from this company .”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate your kind comments and we look forward to hearing from you again soon.

Posted 1 year ago

“Very helpful over the phone and e mailed to warn me of possible delay. In the event, the rolls arrived promptly”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“The curtains arrived sooner than we expected and they are beautifully made. We are delighted with them.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 1 year ago

“Lovely wallpaper, would purchase again”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Love the fabric design and the quality is great , just what I needed to make cushion covers for my partner's living room”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 1 year ago

“I am really pleased with the fabric and how quickly it was delivered to me. The swatches helped decide which fabric I should order.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Very satisfied with my purchase, and would certainly use this company again”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“I d love to give you my opinion of my first purchase of your lovely Shop - but I havent resevied it jet. Bw Mrs Outi Haaranen-Halme”

Helpful Report

Posted 1 year ago

Thank you for your feedback ….. We are so sorry that the delivery of your order was delayed. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. I can see that your order has now arrived. Thank you again for taking the time to leave your review.

Posted 1 year ago

“Perfect quality, fast delivery to Switzerland.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 1 year ago

“Spoke on the phone, wallpaper arrived early. Excellent service”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Very prompt”

Helpful Report

Posted 1 year ago

Thank you for your review ….! We are pleased to hear that we were able to offer a speedy service.

Posted 1 year ago

“Lovely wallpaper, delivered as promised.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 1 year ago

“Very prompt postage .. beautiful samples and paint chart ..very happy 1 tiny point though.. the complimentary slip enclosed was written in red pen. Blue or black pen is better”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and we appreciate your feedback. We look forward to hearing from you again in the future.

Posted 1 year ago

“Excellent service Thank you”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“It is always difficult to know what you’re getting from a website photo but for once it was absolutely spot on (exactly what it said in the tin !) and I could not be more delighted with it - my dining room looks stunning. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“The blind I ordered is perfect. I like the choices you offer and it makes the room more cosy.”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We are so pleased to hear that you are happy with your made to measure blind and we hope to hear from you again soon.

Posted 1 year ago

“Excellent service, quality products, delivered on time and protectively packaged. Particularly pleased with the customer service received when ordering a further amount of the original fabric. Pleasant and helpful telephone service. Very happy.”

Helpful Report

Posted 1 year ago

Thank you for your kind review …..! We are pleased you are happy with your order and to hear that we were able to offer an excellent service! We look forward to hearing from you again in the future.

Posted 1 year ago

“Excellent service. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Very helpful staff on the phone. Price matched another supplier for me. Would definitely recommend.”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

Jane Clayton is rated 4.8 based on 9,693 reviews