Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,747 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th January 2025

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new curtains and blind. They fit perfectly.”

Helpful Report

Posted 2 months ago

“We ordered a pair of bespoke curtains to our own measurements after very usefully phoning customer services about a couple of heading/pinch pleat queues. Excellent information given. Curtains arrived before expected time and are exactly what we wanted”

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Posted 2 months ago

“It was easy to order on line with good photos of the wallpapers. It arrived quickly and matched the description. Very pleased with the service.”

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Posted 2 months ago

“Great website , loads of choice , well constructed colour ways . Fast dispatch, following orders.”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Quality wallpaper and a very good Customer service. Simple to understand the website. Easy to order. Very quick delivery and very well packaged. Thank you.”

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Posted 2 months ago

“Light, vibrant fabric. Prob not suitable for heavy use upholstery, but great for occasional use and soft furnishings.”

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Posted 2 months ago

“This paper is a dream to work with, although a lot of waste due to it's pattern repeat. Very expensive but I think worth it a s it looks stunning up on my feature wall.”

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Posted 2 months ago

“I sent for sample wallpapers. I received a notice from Royal mail 7/11 indicating they had a received a parcel from your company which would be delivered Friday 8 November between 8.32am and 12:32pm. I waited in. it didn't arrive. I quizzed the postman who knew nothing about it. I then delivered another notice indicating the delivery would be Saturday between 8:25 am and 12:25pm. I didn't wait in but took delivery from the postman on my way out. The samples were helpful in the sense that I decided to go with a Morris wallpaper, but I will not be placing the order with your company as I find the delivery service unreliable and I already have a decorator booked. Regretable I know, but reliability is a very important part of service delivery.”

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Posted 2 months ago

“Great selection, super service, fast delivery. When I'm looking for a fabric, I always look at Jane Clayton first!”

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Posted 2 months ago

“Slight issue with delivery. It took longer than anticipated to (NI). From order date delivery was 10 days.”

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Posted 2 months ago

“some lovely fabrics. I used the sample service, which was slick and efficient. I'll be buying my fabric soon”

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Posted 2 months ago

“Great product & service”

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Posted 2 months ago

“Excellent service with quick delivery. Really pleased with the wallpaper and overall look.”

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Posted 2 months ago

“I ordered the material on the weekend and it was immediately despatched, arriving within 2 days. The material is a lovely quality and I am currently making curtains. Excellent service and very happy with the quality of the product and speed of service. Thank you”

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Posted 2 months ago

“Nice product but very slow service I’m afraid”

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Posted 2 months ago

“Very good service, product arrived one day after ordering.”

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Posted 2 months ago

“Great website for fabrics and wallpaper. My first port of call when I need to refresh upholstery or add a feature wall to my interior projects.”

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Posted 2 months ago

“Brilliant Brilliant Brilliant”

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Posted 2 months ago

“Excellent speed of delivery”

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Posted 2 months ago

Jane Clayton is rated 4.8 based on 9,747 reviews