Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,695 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thank you very much”

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Posted 2 years ago

Many thanks for your kind review!

Posted 1 year ago

“Excellent service”

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Posted 2 years ago

Thank you for your review Vivienne! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“Ordered a bespoke bedhead and to my delight, it surpassed my high expectations. It wasn't cheap but well worth the money. It will transform the look of the bed and the whole room. Thank you Jane Clayton for doing such a good job.”

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Posted 2 years ago

Thank you for your lovely review India! We are so pleased to hear that you are happy with your made to measure headboard! We look forward to hearing from you again soon.

Posted 2 years ago

“Fabric looks and feels good. Colour was as expected. Thank you.”

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Posted 2 years ago

Thank you for your lovely review Iain!

Posted 2 years ago

“Very good customer service and am very pleased with the rug I bought.”

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Posted 2 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Very good the company”

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Posted 2 years ago

Many thanks for your kind review Ioan!

Posted 2 years ago

“Cannot recommend this company enough. My curtains were perfect in every way .”

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Posted 2 years ago

Thank you for your kind review Christine! We appreciate the recommendation and hope to hear from you again soon.

Posted 2 years ago

“Great fabrics and trim and competitive prices particularly in the sale.”

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Posted 2 years ago

Thank you for your lovely review Caroline!

Posted 2 years ago

“Delightful telesales professional and caring when I ordered arrived the following day packaged properly will use this company again thank you”

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Posted 2 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“Excellent service, easy to order, quick delivery and a good price.”

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Posted 2 years ago

Thank you for your review Sue! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“Ordered the Kaya Alya rug for my bedroom studio. Best price with delivery I could find online. Ordering was straight forward, as was delivery. Rug looks great so chuffed so far. Would be happy to order with the company again.”

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Posted 2 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review David!

Posted 2 years ago

“The 2 matching bespoke linen blinds were beautifully made, came with fixing instructions and look great in our living room. Very pleased with the service, delivery and finished product.”

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Posted 2 years ago

It is great to hear that you are happy with your blinds. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 2 years ago

“Fantastic customer service & beautiful wallpaper. Would be happy to order online with this company as very reliable - highly recommend.”

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Posted 2 years ago

Thank you for your kind review Angela! We appreciate the recommendation and hope to hear from you again soon.

Posted 2 years ago

“Excellent service and prompt delivery of items...would recommend them if buying wallpaper.”

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Posted 2 years ago

Thank you for your kind review Mark! We appreciate the recommendation and hope to hear from you again soon.

Posted 2 years ago

“Blue rug paid £95. It came and we loved it. 9 months down the line the pattern has faded and strange worn down lines are starting to show. No what I’d expect less than a year on. Disappointing.”

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Posted 2 years ago

Thank you for your feedback. We are so sorry to hear you are disappointed with the quality of your rug. If you would like for us to investigate this further, please could you get in touch with us at theteam@janeclayton.co.uk and we will be happy to help.

Posted 2 years ago

“Super service, very prompt and great quality. Lovely stuff!”

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Posted 2 years ago

Thank you for your lovely review Marcus!

Posted 2 years ago

“Ordered plush velvet curtains and cushions. Very happy with quality and customer service. Look great in my living room”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future Anna!

Posted 2 years ago

“Very pleased with my purchase, good value with a discount so chose Jane Clayton. Efficient delivery timing too.”

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Posted 2 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 2 years ago

“I took a chance to order my curtains on line. Well it was a fantastic experience. My curtains only took 3 weeks to arrive. They were absolutely perfect, very well made.Jess who I contacted before ordering was very helpful. I cannot recommend them enough. Will use them again without hesitation .”

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Posted 2 years ago

Thank you for your lovely review Chris! We are so pleased to hear that you are happy with your made to measure curtains! We look forward to hearing from you again soon.

Posted 2 years ago

“Wonderful company with such a beautiful selection of fine fabrics and papers. Their sample service has been amazing and they sent through the wallpaper I finally settled on very quickly.”

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Posted 2 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 years ago

Jane Clayton is rated 4.8 based on 9,695 reviews