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Jane Clayton Reviews

4.8 Rating 9,693 Reviews
96 %
of reviewers recommend Jane Clayton
4.8
Based on 9,693 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
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Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Lovely fabric in exactly the colour I was looking for. Made my first pelmet which I’m proud of 😊 Material easy to work with and looks great. Will definitely order again.
Jane Clayton 5 star review on 4th August 2023
Helpful Report
Posted 1 year ago
Many thanks for your kind review ….! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 1 year ago
I am delighted with the Sanderson fabric I purchased. Fast delivery and a great price. Started my project and it’s looking really good. Thank you for your very efficient service. Regards Marion
Helpful Report
Posted 1 year ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 1 year ago
Excellent service, prompt delivery times.
Jane Clayton 5 star review on 4th August 2023
Helpful Report
Posted 1 year ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 1 year ago
beautiful fabric and great service
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Posted 1 year ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 1 year ago
The Missoni fabrics arrived timely a couple of weeks after I placed the order and are amazing. The packaging was perfect, beyond what I expected as the fabrics were not folded but wrapped around long cardboard tubes. I would certainly consider placing an order again in future.
Helpful Report
Posted 1 year ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!
Posted 1 year ago
We placed our order and got it! They don’t respond to emails. No information a head of time as to delivery. The website did the pick any address when you put the postcode in. Not there fault but we had to get 1 packages from another house. Cheaper options and friendly staff who answer the phone. We ended up with a couple of deliveries 1 coming when we where away which had I known I would have asked to hold!
Helpful Report
Posted 1 year ago
Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.
Posted 1 year ago
Ordered a pair of piped cushions to match some Roman blinds that had been made privately. Very happy with the end result and would definitely order again. The only thing that could make the offering better would.be if the piping could be chosen in an alternative fabric.
Helpful Report
Posted 1 year ago
Thank you for your review …..! We are pleased to hear that you are happy with your order. Within our made to measure cushion service we provide an option to add trimming, this can be placed via our website or by contacting us on email or by phone call. I hope this information helps and we look forward to hearing from you again soon.
Posted 1 year ago
Beautiful quality
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Posted 1 year ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 1 year ago
Fantastic service and products, thank you
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Posted 1 year ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 1 year ago
Excellent tel manner and service ; I would def recommend
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Posted 1 year ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 1 year ago
Excellent quality paper, prompt delivery, good prices. Thank you
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Posted 1 year ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 1 year ago
Wide selection of wallpaper and sample service- prices competitive and well packed with minimal wait time - great service all round.
Helpful Report
Posted 1 year ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 1 year ago
Excellent service. Wallpaper dispatched quickly and received well packaged in perfect condition. Have not used the the product yet, but looks good quality. I would highly recommend purchasing from this company.
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Posted 1 year ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 1 year ago
Excellent quality of paper, Fast delivery time and offer great discounts! Would absolutely recommend and use going forward for any wallpaper we need!
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Posted 1 year ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 1 year ago
Excellent customer service by the team at Jane Clayton, who answered questions promptly and efficiently. The price of wallpaper was competitive and delivered quickly.
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 1 year ago
I ordered a rug and paid for this online through the website. Unfortunately, I received a message a few days later to say the rug was out of stock. Could I suggest your website is updated in line with your supplier’s stock to avoid any disappointment in the future. I then ordered a replacement rug which did not arrive within the 5-10 days timeframe provided. I did receive a message advising me there would be a delay with the delivery.
Helpful Report
Posted 1 year ago
Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.
Posted 1 year ago
Good price for the wallpaper we picked and fast delivery with regular updates on when it would arrive Thanks
Helpful Report
Posted 1 year ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 1 year ago
This company supplied me with faulty wallpaper which consequently left me with a decorator to pay for doing nothing!
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Posted 1 year ago
Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. I can see my colleague is in the process of resolving this for you. Thank you again for taking the time to leave your review.
Posted 1 year ago
Very satisfied
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Posted 1 year ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 1 year ago
Excellent service always
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Posted 1 year ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 1 year ago
Jane Clayton is rated 4.8 based on 9,693 reviews