Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,695 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely wallpaper for our baby’s nursery.”

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Posted 1 year ago

Many thanks for your kind review Charlotte!

Posted 1 year ago

“I was struggling to lay through the website and the webchat were so very helpful. They helped me place my order. Sent a link for payment and I had my beautiful wallpaper within days. Such helpful and efficient service. I’d most certainly recommend this site with confidence. They made the whole experience stress free.”

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Posted 1 year ago

“I ordered a metre of material to cover 2 dining chairs. The quality and design are superb. The material arrived within a week of my ordering on line. I would highly recommend Jane Clayton. I will beusing them again.”

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Posted 1 year ago

“Huge range of home furnishings to choose from. Excellent support regarding product queries. Delivery of purchases extremely prompt.”

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Posted 1 year ago

“Fantastic company. Delivery so quick, next day or 2 days. And very helpful on phone and via email even when very busy. Ordered Scroll Wallpaper by Morris & Co in light brick/buff as had this in a different colour in previous house. So delighted. Have papered whole room and really happy with result as we do love wallpaper.”

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Posted 1 year ago

“Ordered 2 items but they didn't arrive so rang. Melanie got in touch with the supplier & delivery company couldn't trace parcel. She sent her items again the same day & they arrived the next day.”

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Posted 1 year ago

“Great company, always happy to help out no matter the size of the order. Genuinely interested in a customer’s projects!”

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Posted 1 year ago

“Excellent service, great to be able to simply and easily order bespoke cushions from such a huge range of fabrics, and they turn up in the post a short while later.”

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Posted 1 year ago

“First class, responsive and professional”

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Posted 1 year ago

“The company kept us fully informed of our delivery dates and it arrived in excellent condition. Very pleased.”

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Posted 1 year ago

“Appalling customer service. It has taken weeks to address a small issue - and it’s still not even sorted yet. Everyone we have spoken to has been incredibly unhelpful and evasive. Our blinds (that aren’t broken) are lovely, but I really wish we had gone somewhere else with how much stress and frustration this has caused.”

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Posted 1 year ago

“Great range of products at competitive prices. The quality of customer service and speed of delivery makes the difference. Strongly recommend.”

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Posted 1 year ago

“Excellent assistance and service”

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Posted 1 year ago

“We've been dealing with Jane Clayton & Company for a long time, purchasing various products for our clients' projects, from wallcovering, fabrics, adhesives, design trims... and they have been ALWAYS amazing to deal with! Always promptly responding, fast deliverers and updates on any not-in-stock products, compare to other companies, they won't leave you hanging and waiting... Very professionally run company with great customer service. Simply a pleasure to deal with and therefore highly recommended. Karo and Co Interiors Team”

Jane Clayton 5 star review on 3rd February 2023

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Posted 1 year ago

“Amazing customer service, our wallpaper was slightly delayed but Jodie Rawlings went above and beyond to chase it up, I would recommend Jane Clayton for any home improvement items, thank you so much.”

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Posted 1 year ago

Thank you for your review Lizzi! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“We took a big chance by choosing to order made-to-measure blinds internationally, but our blinds just arrived from across the world yesterday - within 4 weeks of ordering - and we couldn't be happier with the quality and finish. Would happily recommend.”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 1 year ago

“Brilliant service...fabulous material”

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Posted 1 year ago

Many thanks for your kind review Florence!

Posted 1 year ago

“Excellent speedy service with well parcelled Goods as described”

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Posted 1 year ago

Thank you for your lovely review!

Posted 1 year ago

“Absolutely delighted with our new blinds. The quality is superb. They look beautiful and we will defintely use Jane Clayton for our future requirements.”

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Posted 1 year ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 1 year ago

“Excellent service. Placed my order late afternoon on 10th Jan and received the delivery in on 12th. Price was really competitive too. Thank you. It's great to have such an immediate response.”

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Posted 1 year ago

Thank you for your review Anne! We are pleased to hear that we were able to offer a speedy service.

Posted 1 year ago

Jane Clayton is rated 4.8 based on 9,695 reviews