Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,745 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th January 2025

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered fabric for a client commission. As soon as the fabric was in stock, it was packed and despatched the very same day. Very impressive customer service and I will definitely use again.”

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Posted 4 weeks ago

“Delighted with my paper.”

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Posted 1 month ago

“Beautiful wallpaper, quickly and safely delivered, and excellent customer service!”

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Posted 1 month ago

“Lovely picture and frame suites it well”

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Posted 1 month ago

“Kaikki sujui kuten piti ja toimitus oli nopea.”

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Posted 1 month ago

“Excellent choice of wallpapers and fast delivery”

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Posted 1 month ago

“I was really pleased with the product range and the excellent level of customer service. I was quickly notified about a delay with the supplier and given some alternative options to consider. I will definitely shop here again.”

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Posted 1 month ago

“Not received my order and not responding to emails”

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Posted 1 month ago

“Wonderful quality and great depth of colour.”

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Posted 1 month ago

“Delivered next day, excellent customer service.”

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Posted 1 month ago

“Hi! Everything is fine BUT I did not get an andere to the Mail I sent directly after I purchased my wallpaper. So I miss 1 roll and I have to wait for 4 months before finishing the room… It could be a perfect occasion to get your feedback through this review! I would be happy to hear from you :)”

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Posted 1 month ago

“The farrow and ball ocelot wallpaper in brown was gorgeous but the wait time on delivery was ridiculous! It took over a fortnight to arrive, by which time I’d had to reschedule the decorator as the paper didn’t arrive in time. I’d never order from this company again if I could help it.”

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Posted 1 month ago

“My dealings with Jane Clayton have always been good experiences. A great company with a fantastic collection and wonderful service. My material arrived yesterday to NZ in quick time, and will be recovering a headboard. Highly recommend this company.”

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Posted 1 month ago

“Very happy with the quality of the wallpaper I have chosen. Delivery was quick and well packaged”

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Posted 1 month ago

“Once again, fantastic service from Jane Clayton. Nothing ever seems too much trouble; they source what you need for the best price and then send it propmptly. What more could you ask. Thank you”

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Posted 1 month ago

“Blinds have arrived and are well made. Unfortunately, customer service not great. never got delivery confirmation and my blinds took almost twice as long as they said they would, with people telling me different dates and noone being able to confirm the situation.”

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Posted 1 month ago

“Fabric arrived quickly and was well wrapped. Very good value. Would definitely use Jane Clayton again.”

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Posted 1 month ago

“The quality of the blinds that i ordered and received are excellent and exactly what we were looking for. there was quite a long lead time on the order which was expected but more communication would have been appreciated in terms of managing delivery expectations.”

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Posted 1 month ago

“I ordered wallpaper that was delivered by FedEx on 28/11. I did not receive the paper.”

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Posted 1 month ago

“Quality product for a good price,well packaged and quick delivery.”

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Posted 1 month ago

Jane Clayton is rated 4.8 based on 9,745 reviews