Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,758 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 29th January 2025

429

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service! Thank you.”

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Posted 2 months ago

“The sample fabrics sent were lovely, they arrived very quickly.”

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Posted 2 months ago

“Great service and prompt delivery.”

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Posted 2 months ago

“Easy to order, speedy and efficient delivery and an excellent price.”

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Posted 2 months ago

“We have used this company many times for wallpaper and the customer service is excellent. They provide good value for money and we will continue to be a customer for many years to come! Annabel was super helpful, efficient and professional, she is a great asset to the company.”

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Posted 2 months ago

“Sample pots arrived very quickly”

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Posted 2 months ago

“Wallpaper arrived very promptly, in perfect condition. Unfortunately the carrier gave very short notice, I was unable to leave porch open so package left in rather damp garden. Luckily wrapping robust so no harm done.”

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Posted 2 months ago

“Many thanks for the samples you have sent me. They are wonderful fabrics but sadly the colours were'nt suitable Regards Tracey Ashman”

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Posted 2 months ago

“Very quick delivery. Well packed. Good variety of fabrics”

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Posted 2 months ago

“Very good customer service. Polite and helpful staff. The fabric I ordered arrived promptly and well packaged. I shall definitely order again from Jane Clayton for any future projects.”

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Posted 2 months ago

“Great service and prompt delivery”

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Posted 2 months ago

“Sample arrived promptly and my order too! Excellent service, thank you!”

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Posted 2 months ago

“Excellent service through out.”

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Posted 2 months ago

“Perfect! Came in less than 24hours,thank you.”

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Posted 2 months ago

“Easy online ordering. Prompt delivery. Not used yet as being collected by our upholsterer shortly.”

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Posted 2 months ago

“Prompt service thank you. Look forward to further dealing with you”

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Posted 2 months ago

“Great service, quality products.”

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Posted 2 months ago

“Wonderfully professional company to deal with. The team at Jane Clayton went out of their way to help me piece-match fabric on a previous order from John Lewis, which they did with ease. Nothing was too much trouble for the team. Highly sophisticated business. Highly recommended to anyone in need of a professional interior design specialist or contractor.”

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Posted 2 months ago

“I recently ordered wallpaper and was very happy with the help given over the phone regarding delivery dates. I received regular updates of the delivery. I was very happy with the sevice provided. Thank you. .”

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Posted 2 months ago

“Although my order was late in arriving , I was kept informed of timescale and expected arrival”

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Posted 3 months ago

Jane Clayton is rated 4.8 based on 9,758 reviews