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Jane Clayton Reviews

4.8 Rating 9,674 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 9,674 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Beverley M
Verified Buyer
“Service excellent, delivery ontime. The fabric is lovely and soft great quality, delivered on a roll and not folded. Cannot fault the service..”
Helpful Report
Posted 3 months ago
Gillian M
Verified Buyer
“I've just finished putting it on its beautiful 😍 just beautiful, I'm going to buy some more thank you 😊”
Helpful Report
Posted 3 months ago
June S
Verified Buyer
“Efficient service and beautiful fabric”
Helpful Report
Posted 3 months ago
Kirsty K
Verified Buyer
“Samples delivered really quickly, which is so helpful when many decisions need to be made during renovations. Have chosen one of the papers for my new bathroom and will be placing an order shortly. Thanks again!”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Very efficient service, in particular the samples which arrived the next day.”
Helpful Report
Posted 3 months ago
Pamela D
Verified Buyer
“Very easy to use the Jane Clayton website to order samples, and they arrived within a few days, via tracked delivery. Easy and professional service.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Excellent service as I ordered 3rolls of ohpopsi wallpaper. This wallpaper was amazing, beautiful quality to hang and I found the pattern matched perfectly with every length I cut so there was very low wastage of the paper. I also ordered 5free samples for future and these were large A4 size which made it great to visualise. Very quick delivery too. Thankyou for your service, I would definitely recommend.”
Helpful Report
Posted 3 months ago
Keely M
Verified Buyer
“Great communication and very good quality wallpaper matched up perfectly would 100% buy again”
Helpful Report
Posted 3 months ago
Janice B
Verified Buyer
“Have just received some sample wallpapers. I was so pleased that the samples were big enough to make a decision. I will be buying soon. Thank you.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Lovely wallpaper Easy to order and kept up to date on delivery which was delayed by a day or so but that was fine Will use again”
Helpful Report
Posted 3 months ago
Elizabeth P
Verified Buyer
“I love using this site for my interior design projects. Samples arrive very quickly and the online chat is really helpful.”
Helpful Report
Posted 3 months ago
Frances C
Verified Buyer
“This is my second order and both have been excellent and delivery went”
Helpful Report
Posted 3 months ago
Catriona H
Verified Buyer
“Excellent service. This wallpaper is wonderful to put on wall very easy and it looks amazing. Would recommend this company kept you informed.”
Helpful Report
Posted 3 months ago
Carol W
Verified Buyer
“Very professional and beautiful curtains and blind.”
Helpful Report
Posted 3 months ago
Bozena W
Verified Buyer
“++++++++++++”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Excellent service- order arrived very promptly and well packaged and exactly as ordered. It was also less expensive than the same material from other suppliers. Would definitely use again.”
Helpful Report
Posted 3 months ago
The T
Verified Buyer
“1st time we have used your product , hopefully not the last . Quality.”
Helpful Report
Posted 3 months ago
WL W
Verified Buyer
“Very dissappointing service for a nearly £2000 orfer.The main challenge was the delivery. The courier used by J@c. Courier mandated signature no other option. Given delivery window. No show. From real time map driver was just 5 mins away " in the neighbourhood" Given window later in day. No show . Msg informed of slight delay but parcel will arrive later in the day. At 7pm informed delivery next day. Next morning given 11-1pm window. Delivery turned up 8am! Refurbishing a house, would be very very reluctant to use j@c again”
Helpful Report
Posted 3 months ago
Good morning WL Wong, Thank you for taking the time to leave us a review, and I am sorry to hear of your disappointment with delivery of your order. We do instruct our delivery partners to require a signature for orders of this value as additional security to ensure delivery is received. I am disappointed to learn of the incorrect tracking updates provided by our courier. Please rest assured, we keep track of this feedback internally so that we can continually review the service provided by our delivery partners. Thank you for sharing this feedback, and I hope we can restore your faith in our service should you choose to purchase from us in future. Kind regards, Jane Clayton & Company
Posted 3 months ago
Julie M
Verified Buyer
“High quality material, carefully wrapped and arrived in perfect order.”
Helpful Report
Posted 3 months ago
Jane Clayton is rated 4.8 based on 9,674 reviews
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