Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,693 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

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“Perfect service. Fast delivery. Easy way to deal with customs. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“My wallpaper samples arrived in good time and they were sensible sizes (which isn't always the case!). Their follow up communication was good without being intrusive or annoying and I'm just about to place an order.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Order took a few weeks to arrive but communication was very good. Fabric fabulous. Will shop with you again”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“Lovely wallpaper samples. Arrived very quickly.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service. I had to call as I could not pay online and they were extremely helpful”

Helpful Report

Posted 1 year ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Delighted with our made-to-measure cushions from Jane Clayton. We chose Warwick Glyndebourne fabric as this matched the armchair and footstool we had purchased from Barker and Stonehouse in the same fabric. Easy to use website and quick delivery.”

Helpful Report

Posted 1 year ago

Thank you for your kind review ….! We are so pleased to hear that you are happy with the service provided and your made to measure product. We look forward to hear from you again in the future.

Posted 1 year ago

“Great site. Excellent service”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Quick delivery”

Helpful Report

Posted 1 year ago

It's great to hear that we were able to offer a speedy service. Thank you for your review!

Posted 1 year ago

“Unfortunately, my order was severely delayed multiple times - no compensation was offered. I would not buy from this company again.”

Helpful Report

Posted 1 year ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion, we hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 1 year ago

“This is my second purchase from your company. Excellent is all I can say.”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you again in the future!

Posted 1 year ago

“Great choice of fabrics and wallpapers,excellent customer service,too.”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order and we are pleased to hear that we were able to offer an excellent service! Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“Delighted with our order. They did a wonderful job and it looks fabtastic!”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“Beautiful wallpaper thank you so much for speedy delivery. Having it put up tomorrow looking forward to having it on my wall.”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“Easy website to order from, clear communication on delivery. Lovely well made blinds which were easy to self install. Would buy again.”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We are so pleased to hear that you are happy with your made to measure blind and we hope to hear from you again soon.

Posted 1 year ago

“Beautiful curtains perfectly made, and remnants sent immediately on request by helpful staff”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 1 year ago

“The service from the team was excellent i will be placing further orders”

Helpful Report

Posted 1 year ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service and we look forward to hearing from you again soon.

Posted 1 year ago

“Very pleased with blind . Thankyou”

Helpful Report

Posted 1 year ago

Thank you for your review ….! We are so pleased to hear that you are happy with your made to measure product. We look forward to hearing from you again in the future.

Posted 1 year ago

“Haven’t opened package yet as transporting abroad but your courier company ignored a very obvious, very large driveway and chose to leave my fabric outside our drawing room door in the pouring rain. It is obvious this is not a front door; no door bell, no letter box. Had he gone to the front of the house and rung the bell, my husband was awaiting the delivery. I just hope my fabric is not ruined. Very disappointing 😔”

Helpful Report

Posted 1 year ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 1 year ago

“Great website and easy to order. Quick delivery and great wallpaper”

Jane Clayton 5 star review on 11th October 2023

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“Always get speedy service from Jane Clayton, great pricing and when I've needed to use Customer Services they've been very helpful”

Helpful Report

Posted 1 year ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 1 year ago

Jane Clayton is rated 4.8 based on 9,693 reviews