Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,692 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

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“A very good service”

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Posted 1 year ago

Many thanks for your kind review ….! We look forward to hearing from you again in the future.

Posted 11 months ago

“My order was dealt with efficiently and speedily and my queries answered with politeness and knowledge.”

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Posted 1 year ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service and we look forward to hearing from you again in the future.

Posted 11 months ago

“Really pleased with my lounge curtains. Beautifully made.”

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Posted 1 year ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 11 months ago

“Beautiful wallpaper !”

Jane Clayton 5 star review on 21st December 2023

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your review, we look forward to hearing from you in the future!

Posted 11 months ago

“I love the fabric and was amazed by how quickly it shipped to the US. I will be purchasing fabric from JC & Co again! I am mid-way through a year-long remodel and am so happy with how this piece of furniture turned out, I can't wait until everything is done.”

Jane Clayton 5 star review on 15th December 2023

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 11 months ago

“The service your company provided was excellent. The wallpaper provided arrived safely at my home. It was intact and I damaged. I am impressed.”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear you are happy with your order and that we were able to offer an excellent service! We look forward to hearing from you again in the future.

Posted 11 months ago

“Lovely farbrics, great customer service!”

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Posted 1 year ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 11 months ago

“Ordered wallpaper which took longer to arrive than was expected. Jane Clayton kept me informed of the delay however and posted on promptly once they received it. Very pleased with the service and wallpaper. Great job, thank you.”

Helpful Report

Posted 1 year ago

Thank you for your kind review …..! We are pleased to hear that you are happy with the service and your order and look forward to hearing from you again soon.

Posted 11 months ago

“Fantastic quality, Great helpful staff, speedy delivery and have the best array of wallpapers.”

Jane Clayton 5 star review on 14th December 2023

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Posted 1 year ago

Thank you for your kind review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 11 months ago

“Happy with the quality. The fabric arrived very well packaged, in good condition. Very pleased with my 1st purchase from your company.”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“Great service from beginning to end. Staff kept us up to date regarding our order which was delivered on time and was well packaged. Would definitely use this supplier again.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Highly recommend company to trade with. A+++”

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Posted 1 year ago

Thank you for your kind review ……! We appreciate the recommendation and hope to hear from you again soon.

Posted 1 year ago

“Very good service”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“I ordered my beautiful fabric online, and had trouble with the online form. I contacted Jane Clayton and they responded to my email very promptly. I had other queries and each time they were prompt and very helpful. My parcel arrived in just over 10 days (UK to Australia) and was packed well. I can’t wait to see my upholstered stool!! Thanks Jane Clayton- great team you have Joanne Walker 😀👍”

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Posted 1 year ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 1 year ago

“Easy ordering process and super-quick delivery”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Very pleased with product!”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Very professional company to deal with. Would recommend themm.”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

“Inaccurate information provided about stock and delivery times. I made 2 purchases from Jane Clayton Co. 1st delivery delayed due to supply issues. Prior to making a second purchase, knowing that there was a deadline to this work, I contacted customer services to find out whether there were continued stock supplies with that product. I was informed that there were no issues and made purchase. Product was significantly again. Communication from this company for both purchases was poor. Next time, I’ll try a different company for wallpaper.”

Helpful Report

Posted 1 year ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 1 year ago

“Excellent company to deal with from start to finish.”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

Jane Clayton is rated 4.8 based on 9,692 reviews