Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,692 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jane Clayton are an incredibly professional helpful and inspirational interior design company … thank you for your amazing website, choice and price. Very kind regards Lucy Offer”

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Posted 11 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 11 months ago

“Very pleased with product, communication and delivery!”

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Posted 11 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 11 months ago

“Your help with samples and wallpapers has been exemplary. My enquiries on the telephone were also extremely well handled, and you made life a lot easier! Many many thanks. I would have absolutely no hesitation in recommending Jane Clayton.”

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Posted 11 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 11 months ago

“Such an easy and efficient service, and the quality of the product is excellent! Such a great company”

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Posted 11 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 11 months ago

“Always a pleasant experience!”

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Posted 11 months ago

Many thanks for your kind review ….!

Posted 11 months ago

“Fantastic choice of wallpapers. Unfortunately supplier sent the wrong product but it was sorted out very quickly and with minimum fuss. Would reccommend especially of you are looking for something a bit different.”

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Posted 11 months ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. We appreciate the recommendation and hope to hear from you again soon. Thank you for taking the time to leave your review.

Posted 11 months ago

“Beautiful quality wall paper”

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Posted 11 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 11 months ago

“I can thoroughly recommend Jane Clayton & Co, their web site is very easy to use, communication by email was excellent keeping me informed, and there was no difficulty sending fabric to me in France, nor any import duty to pay. Fabric samples were sent promptly, and I am thrilled with the fabric. I consider that my five star rating is thoroughly deserved.”

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Posted 11 months ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 11 months ago

“Fab price good customer service fast delivery”

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Posted 11 months ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 11 months ago

“On this occasion a long delay getting the wallpaper. Admittedly ordered just after Christmas but had to chase order. Great response from office staff but still took 10 working days, 14 in total.”

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Posted 11 months ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 11 months ago

“Beautiful wallpaper very pleased with the product”

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Posted 11 months ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 11 months ago

“found on line all I want - been used twice before - great n I did shop around!!! best value n have what I want - - tip top 👌”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 11 months ago

“Apart from the rug arriving a week late (which was the supplier's responsibility, not yours), the service you provided was very good.”

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Posted 1 year ago

Thank you for your kind review …..! We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 11 months ago

“Great - got in touch to let me know of a few days delay for delivery - package arrived soon afterwards”

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Posted 1 year ago

Many thanks for your kind review ….!

Posted 11 months ago

“My custom made throw pillows with two different Thibaut fabrics and piping are perfect and add a nice touch to my sitting room.”

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Posted 1 year ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 11 months ago

“The curtains I ordered are beautifully made. There was a mix up with the order, but the team went above and beyond to rectify this quickly and to our satisfaction. Will definitely recommend them highly and will use again.”

Jane Clayton 5 star review on 22nd December 2023

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Posted 1 year ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 11 months ago

“Dear Sirs, so far I didn’t receceive my order!”

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Posted 1 year ago

Thank you for your feedback ….. We are so sorry to hear of the problems with the delivery of your order. I understand this is in currently in hand with my colleague, we can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 11 months ago

“Ordered wallpaper. Service was very good.”

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Posted 1 year ago

“Excellent service and package swiftly delivered.”

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Posted 1 year ago

Many thanks for your kind review ….! We look forward to hearing from you again in the future.

Posted 11 months ago

“Order wasn’t executed as planned and delivery was very late. Poor customer service and quality.”

Helpful Report

Posted 1 year ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 11 months ago

Jane Clayton is rated 4.8 based on 9,692 reviews