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Jane Clayton Reviews

4.8 Rating 9,695 Reviews
96 %
of reviewers recommend Jane Clayton
4.8
Based on 9,695 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
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Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Ordering, delivery and packaging were all absolutely fine.
Helpful Report
Posted 1 year ago
Very good service all round
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Posted 1 year ago
Best price and excellent service!
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Posted 1 year ago
Helpful an efficient.
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Posted 1 year ago
The service from Jane Clayton is great I had no problem ordering and the delivery was timely, love the emails so many fabulous fabrics.
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Posted 1 year ago
Excellent service and great quality.
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Posted 1 year ago
Very fast delivery, well packaged and the item is exactly what I expected.
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Posted 1 year ago
Fabulous quality and easy to use… so pleased with the outcome
Jane Clayton 5 star review on 14th April 2023
Helpful Report
Posted 1 year ago
Lovely quality fabric, quick delivery and competitive price
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Posted 1 year ago
Always very helpful, easy shopping!
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Posted 1 year ago
My new rug is lovely, good quality and just as described, it was delivered promptly and packaged with care - very happy customer.
Jane Clayton 5 star review on 14th April 2023
Helpful Report
Posted 1 year ago
I ordered two fabrics and was expecting them to be delivered at the same time but alas they weren’t. They actually exceeded my expectations altogether. Both. We’re delivered at at the time they committed to. I spoke to melody in their team and she was excellent at helping me find my items which btw were as stated in all their communication. I highly recommend. Fabrics are of high quality and so is their service!
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Posted 1 year ago
My order was delivered very swiftly. The courier used was spot on time.
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Posted 1 year ago
Excellent service and very good value. Even though the wallpaper was out of stock with a 5 week lead time, it arrived in 3 weeks. I was really pleased with everything.
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Posted 1 year ago
Love my new circular rug!!
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Posted 1 year ago
Fantastic service
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Posted 1 year ago
Fabric arrived very quickly. Thank you Zoe for your help.
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Posted 1 year ago
I am delighted with my Pair of Curtains and also the Roman Blind ordered from this Company. They were extremely obliging particularly with the blind, finding out if the fabric I wanted would be O.K. to make a Blind with. They also explained about the linings for the curtains, which was extremely helpful in my eyes.
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Posted 1 year ago
Good service
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Posted 1 year ago
The customer service at Jane Clayton is exemplary. I lalso love the fact there is such a wide range of products. I would highly recommend this company.
Helpful Report
Posted 1 year ago
Jane Clayton is rated 4.8 based on 9,695 reviews