Jane Clayton Reviews

Name: Jane Clayton
Address: Paulton HousePaulton, Bristol
Rating: 4.79

4.8 Rating 9,693 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Jane Clayton 5 star review on 26th December 2024

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the curtains Jane Clayton have made for us.”

Helpful Report

Posted 1 year ago

Thank you for your review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 1 year ago

“Really good customer service!”

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Posted 1 year ago

Many thanks for your kind review ….!

Posted 1 year ago

“Bought 2 rolls of wallpaper in the sale and they arrived promptly and were well packaged. What's not to like!”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Very good service from pre order to delivery of our lovely rug. Highly recommend this company”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 1 year ago

“I have made 3 orders from NZ and each time the service. delivery and product was excellent. I highly recommend this company.”

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Posted 1 year ago

Thank you for your lovely review …..! We are pleased to hear that we were able to offer an excellent service and look forward to hearing from you again soon.

Posted 1 year ago

“I dealt with Louise who was so helpful. She found out all the info I needed in order to put wallpaper in a bathroom. Would definite use again as she is great”

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Posted 1 year ago

Thank you for your lovely review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Recently purchased wallpaper I received a email as a delay from their suppliers informing me of a potential 6 week delay offered refund and apologies I was happy to wait as the delay was for all companies however they sent wallpaper just 2 weeks later after perusing my order very pleased with customer service would certainly recommend this company if you buying wallpaper the price was a lot cheaper too.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service and look forward to hearing from you again soon.

Posted 1 year ago

“I ordered four bespoke cushions in fabrics that, while not currently stocked by Jane Clayton, the company was very helpful and accommodating about ordering in. The service was courteous and efficient, and the cushions are lovely. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that we were able to offer an excellent service! We look forward to hear from you again soon.

Posted 1 year ago

“Lovely bespoke cushions”

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Posted 1 year ago

Thank you for your review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 1 year ago

“All perfect, very happy!”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Beautifully made hand stitched curtains. I went for the Clarke and Clarke fabric as I wanted a linen/cotton look with a pinched pleat heading. There were ao many choices of colours in this range too. We had a slight delay as the fabric was initially out of stock, but they have actually arrived a week earlier than estimated. They came boxed up and well wrapped.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 1 year ago

“Great service, thank you”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“I am absolutely happy with my order. Fast delivery, really nice price and great quality. Thank you very much.”

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Posted 1 year ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 1 year ago

“Delighted with my fabric! It arrived early! Looking forward to making it into Roman blinds!”

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Posted 1 year ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 1 year ago

“Beautifully made blind.”

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Posted 1 year ago

Thank you for your review ….! We are so pleased to hear that you are happy with your made to measure product. We look forward to hear from you again soon.

Posted 1 year ago

“Very pleased with price and speed of delivery. Will definitely be using again.”

Helpful Report

Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service. Proof delivery. Good discount. Will use again”

Helpful Report

Posted 1 year ago

Thank you for your kind review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Nice and easy transaction, fabric was delayed but I was keep well informed.”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with your order. We are sorry there was a delay but we are glad we we were able to keep you well informed. Thank you for your kind review.

Posted 1 year ago

“I love it”

Jane Clayton 5 star review on 25th August 2023

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 1 year ago

Jane Clayton is rated 4.8 based on 9,693 reviews