Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 9,822 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 14th February 2025

430

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick to despatch. Large range of free samples to help with making decisions.”

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Posted 7 hours ago

“I received the incorrect wallpaper but the team at Jane Clayton sorted it out and the correct paper arrived very soon after ( not their original error as picked out wrong by supplier ) I cannot fault this company and have since ordered fabric samples too!”

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Posted 10 hours ago

“Really quick supplying my requested samples.”

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Posted 20 hours ago

“Very good service, our samples were nicely presented and received promptly.”

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Posted 20 hours ago

“Excellent service. Ordered online and then made an amendment over the phone. Helpful and courteous team. Fabric delivered well packaged and I’m a very happy customer!”

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Posted 23 hours ago

“Fabrics always arrive quickly and very well packaged. Very happy with the service and quality of the fabrics”

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Posted 1 day ago

“I’m writing a review of the excellent customer service that I received from Jane Clayton. There was a glitch with my email and ordering information. I emailed customer service and Aimee immediately responded and sorted out my issue. My fabric has been delivered and I’m very happy.”

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Posted 1 day ago

“Ordered after the specified cut-off time, and still received next day (which was a Saturday, too). Impressive service, thank you. Note - courier did deliver to incorrect address, but fortunately I have honest neighbours or could have been a very different review, but fully aware this is no fault of J&C.”

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Posted 1 day ago

“Material arrived promptly, well protected and on a roll, even for just 1.5m length. Very pleased.”

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Posted 1 day ago

“Very pleased with my wallpaper, fast delivery.”

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Posted 1 day ago

“Packaged well great price and fast delivery”

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Posted 1 day ago

“Swift delivery and samples presented beautifully.”

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Posted 2 days ago

“Excellent service and high quality product - at a good price. Highly recommend”

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Posted 2 days ago

“One of the samples was not enough wallpaper to be able to decide on if it might work for the project.”

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Posted 2 days ago

“Good communication regarding delivery Good price and lovely fabric”

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Posted 4 days ago

“Superb service. Item arrived next working day, well packaged and in perfect condition. Would 100% recommend and buy again.”

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Posted 5 days ago

“Ordered two large samples of wallpaper, very reasonable price for size of sample and delivered within th time scale. All impressive.”

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Posted 5 days ago

“Excellent service. Received item very quickly and over the moon with the wallpaper I ordered.”

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Posted 5 days ago

“Beautiful quality wallpaper. Hangs really well.”

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Posted 5 days ago

“Ordered.a variety of material.samples and 1m of fabric, as no sample qas available. All arrived in a couple of days. Good, reliable service. Thank you.”

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Posted 5 days ago

Jane Clayton is rated 4.8 based on 9,822 reviews