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Jackson Woodturners Reviews

4.8 Rating 2,303 Reviews
96 %
of reviewers recommend Jackson Woodturners
4.8
Based on 2,303 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Order delivered exactly as promised. However, certain pieces were damaged, but this was dealt with immediately by Jacksons after we sent photographs of the damage. Replacements offered in 2 day, but as my husband was in the middle of the work and needed the items (impatient I'm afraid) he said he could overcome the damage providing there was a partial refund. Jacksons agreed to this and the matter was all sorted out in one day. This kind of customer service is rare these days so do not hesitate to use this company, you will not be disappointed.
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Posted 8 years ago
I ordered 54 off oak spindles on line on the Wednesday evening and they was delivered by Friday morning. I had a question on the order which was sorted by Debbie within a few minute. Very good service and the spindles are lovely. I can not fault the service I received. Mike Taylor
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Posted 8 years ago
Professionally dealt with from email enquiry to ordering and delivery.
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Posted 8 years ago
Helpful and competent advice at all times.
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Posted 8 years ago
Great product and great service. Staff offered friendly and knowledgable advice over the phone. Also worth noting that my banisters were the best packaged materials I have ever received by courier.
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Posted 8 years ago
Everything arrived in good condition and on time
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Posted 8 years ago
Excellent service .
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Posted 8 years ago
You are the best
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Posted 8 years ago
quick delivery, well packaged and no damage. Stair rail was good quality and didn't need any sanding etc
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Posted 8 years ago
Delivery was all on time and my Oak Handrail and other pieces are amazing. Really happy with Jackson Woodturners and Luke was very helpful with everything. I will definitely using them again and also highly recommend Jackson Woodturners. Great service.
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Posted 8 years ago
If an item is not held in stock then it should say so on the website along with an estimate of how long it takes Jackson Woodburners to receive the item and then deliver it. This would help when customers are planning delivery date & time and arranging workmen to fit the item.
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Posted 8 years ago
Only ordered Newell post caps, but they were delivered promptly, are good quality and look good. The offer of cheaper delivery for small order was also appreciated.
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Posted 8 years ago
One of the best company's we bought material from ,on time with good prices to.
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Posted 8 years ago
Very pleased with the Oak Mopstick Handrail Scroll ends. They really do enhance the look of the Oak handrails I installed. Well worth the money. Delivered on time and well wrapped. Decided to use the Gorilla bonding agent on installation instead of dowling and this proved to be excellent. Very satisfied with everything.
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Posted 8 years ago
Very good service
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Posted 8 years ago
This is the second time we have used Jackson woodturners we find the web site excellent and very easy to navigate . the prices are very good and the items were delivered on time great service.
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Posted 8 years ago
Very pleased very helpful delivered on time would use them again
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Posted 8 years ago
Great product with delivery just as requested. Very well wrapped - almost excessively so, which is excellent. Very pleased and would use again.
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Posted 8 years ago
great service
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Posted 8 years ago
The product I purchased was Dark Hardwood Round Mopstick Handrails. Jackson Woodturners were courteous and helpful when I rang to place my order. Delivery was prompt and efficient. The handrails were excellent quality and well packaged to protect them from damage in transit. I am happy to recommend Jackson Woodturners and will use them again. Many thanks for an excellent and well priced product.
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Posted 8 years ago
Jackson Woodturners is rated 4.8 based on 2,303 reviews