Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,244 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,244 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 29th January 2025

John

Jackson Woodturners 5 star review on 28th January 2025

Dominic

Jackson Woodturners 5 star review on 21st January 2025

Paul

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products, which were packed, protected and shipped as per the order, well done.”

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Posted 1 year ago

“Quality product at competitive price. Excellent customer service from placing order to delivery.”

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Posted 1 year ago

“Quick & efficient service from Molly”

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Posted 1 year ago

“good product and service, very pleasant delivery driver”

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Posted 1 year ago

“Good prices nice people to deal with.”

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Posted 1 year ago

“Lovely product and very helpful customer services. I had to ask a question and they responded very quickly!”

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Posted 1 year ago

“I ordered some oak handrail and baserail. Was all well packed and there was no damage on the packaging. When I opened it I noticed some damage on a few pieces, emailed them straight away including photos, no reply at all. Tried again, nothing. I bought from the company before, it was all fine, but if there is an issue it seems the don't want to know.”

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Posted 1 year ago

Hello Kim. I am sorry that you noticed some damage on parts of your order. I can see that you e mailed on 17th May to which we replied the same day at 8.37am. We requested photographs and e mailed you again on 23rd May at 3.02pm. Unfortunately we did not receive any photographs, which is what we need to assess the damage. With any faulty goods we respond straight away as we always want the best for our customers so I am sorry on this occasion we were unable to solve the problem without these images.

Posted 1 year ago

“Very happy not only with the quality but the price was in my range. My sons said easy to assemble and it looks amazing. The only problem is the end chrome pieces the screws to attach were not gripping so my son is searching for 2 that will do the trick. I'm so pleased with it though.”

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Posted 1 year ago

“Great service and range of products”

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Posted 1 year ago

“I have been using Jackson Woodturners for 15 years. An excellent company who are very professional and always helpful. Prices are good and have always found delivery service to be quick and efficient.”

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Posted 1 year ago

“Prompt service and nice product.”

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Posted 1 year ago

“Asked a question on line. Was given an option to order on line or for them to phone me and talk me through the order. Like most people, I would think, I chose to talk to someone. They phoned me straight away and took the order. Couldn't praise them enough for that. As yet not received my order. It is due in a few days”

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Posted 1 year ago

“My oak hand,baserails and metal spindles were good quality and delivered very quickly”

Jackson Woodturners 5 star review on 2nd August 2023

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Posted 1 year ago

“excellent service and very helpful”

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Posted 1 year ago

“The delivery of the Bannister rail was prompt, it quality was fine, and the joiner who fitted it was very complementary....”

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Posted 1 year ago

“It was very easy to order the product that I wanted and it was delivered on time. Very happy with the product.”

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Posted 1 year ago

“Happy with the service from start to finish”

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Posted 1 year ago

“Excellent service, really well packaged…. All too easy !”

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Posted 1 year ago

“Everything came well packaged. Good quality and nice colour Very happy with purchase”

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Posted 1 year ago

“Good price, prompt service, quick delivery.”

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Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 2,244 reviews