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Jackson Woodturners Reviews

4.8 Rating 2,150 Reviews
96 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,150 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Oksana
Verified Buyer
“Good quality”
Helpful Report
Posted 4 months ago
Jonathon Davey
Verified Buyer
“Very pleased with the quality and price 👍”
Jackson Woodturners 5 star review on 12th July 2024
Helpful Report
Posted 4 months ago
Eric
Verified Buyer
“Great service and efficient”
Helpful Report
Posted 4 months ago
Karen Longden
Verified Buyer
“Placed my order. Had good communication and order was delivered on time. Will use this company again .”
Helpful Report
Posted 4 months ago
Julia
Verified Buyer
“Brilliant service”
Helpful Report
Posted 4 months ago
Moses Ssozi
Verified Buyer
“I would give 5 stars for value, ease of ordering and delivery. However out of 33 spindles 5 were either warped, dented or split. Thankfully I had ordered surplus so the job wasn't delayed.”
Helpful Report
Posted 4 months ago
Good Morning, I am very pleased that you are happy with the ease of ordering, value and delivery. I do thank you for that feedback. In relation to the spindles, I am sorry to hear that 5 of them arrived damaged. We are always more than happy to either replace any damaged items or refund you. It seems that you have already completed the job so if you would like to send me a picture of the damaged spindles by e mail, I will be more than happy to refund you for the damaged items. I look forward to hearing back from you with the pictures.
Posted 4 months ago
Toni Cox
Verified Buyer
“Always a pleasure, first class goods with a first class service.”
Helpful Report
Posted 4 months ago
Mandaleswaran
Verified Buyer
“very good product and short out my need. please reduce your delivery charge bit too much. consider if you can”
Helpful Report
Posted 4 months ago
Jon
Verified Buyer
“Excellent customer service and quality products.”
Helpful Report
Posted 4 months ago
Edward
Verified Buyer
“Items delivered damaged, but due to the much emblazoned cop out of signing the delivery note as damaged I could not return the damaged items taken in by my neighbour. Unnecessary sharp legal practice. I would recommend the company but with a warning of the cop out.”
Helpful Report
Posted 4 months ago
Good afternoon Edward. I am sorry to hear that your item was damaged upon receipt. The reason we put the sticker on for you to check your delivery within 24 hours is so that we can offer you a replacement for any damaged goods ASAP. If you would care to send us a picture of the damaged item I will be more than happy to send you out a replacement straight away. Please send your picture to sales@jacksonwoodturners.co.uk for the attention of Joanne and I will attend to it immediately upon receipt. I look forward to hearing back from you so that we can resolve this issue for you Edward.
Posted 4 months ago
Linda Morgan
Verified Buyer
“Great products and helpful staff, with promot delivery too”
Helpful Report
Posted 4 months ago
Andrew
Verified Buyer
“Fast delivery and an excellent product with good instructions”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“ordered mopstick rail and fittings,goods arrived when promised and extremely well packed,very pleased with service and quality”
Helpful Report
Posted 4 months ago
Susan
Verified Buyer
“Good service , fast delivery , good products no problems would order from them again”
Helpful Report
Posted 4 months ago
Denise
Verified Buyer
“Pleasant company to deal with. Prompt delivery, beautifully packaged. Excellent product at reasonable price.”
Helpful Report
Posted 4 months ago
Molly
Verified Buyer
“Excellent service good quality and friendly helpful staff”
Helpful Report
Posted 4 months ago
Paul Butters
Verified Buyer
“Good quality products, excellent aftersales service”
Helpful Report
Posted 4 months ago
John
Verified Buyer
“Very helpful service particularly as online my builder was worried about whether we’d get what we needed, the team were very helpful I sent a photo and they confirmed a suitable match and now I have an awesome half original half new staircase. All looks great, thanks”
Helpful Report
Posted 4 months ago
Ray Johnson
Verified Buyer
“Very professional and very reasonably priced and deliveries are excellent Would chose Jackson befòre any other company.”
Helpful Report
Posted 4 months ago
Eric
Verified Buyer
“Needed a replacement spindle, they had an exact match. Perfect. Came on the date I requested and really well packaged. 5 star service”
Helpful Report
Posted 4 months ago
Jackson Woodturners is rated 4.8 based on 2,150 reviews
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