Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,308 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 6th March 2025

Jan

Jackson Woodturners 5 star review on 5th March 2025

Josh

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb product did exactly what i wanted,good quality and finish.”

Helpful Report

Posted 1 month ago

“Oak handrail near perfect match to 1930s existing. Beautifully finished quality product packaged well for courier delivery.”

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Posted 1 month ago

“Very good service. Prompt delivery all products well packed.”

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Posted 1 month ago

“I have been using Jackson Woodturners for around 14 years and always found them to be a great company- very professional.”

Jackson Woodturners 5 star review on 21st January 2025

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Posted 1 month ago

“Got what I needed when I needed. Very good comms too”

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Posted 1 month ago

“Fantastic service”

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Posted 1 month ago

“Highly recommended. I'm not a chippy by any measure and was not well-versed in the language of stairs, but through Jackson Woodturners' easy to use website and their online guides I have been able to install a beautiful new balustrade in my home. Their prices were better then their competitors, I was able to select a date for delivery, and everything arrived promptly, well packed, and accounted for. I'm very happy with the quality of materials and really pleased I decided to go with them.”

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Posted 1 month ago

“Good solid piece of oak just what I needed”

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Posted 1 month ago

“Excellent quality timber and service”

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Posted 1 month ago

“very happy with the products and Custmer Service”

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Posted 1 month ago

“Easy web-site. Very prompt delivery. The second time I have used you.”

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Posted 1 month ago

“Informative web site which is easy to navigate and very helpful customer service”

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Posted 1 month ago

“Checked a few wood turning companies for quality and price, and Jackson seemed to be the best. Put in my order, and comfirmed it by phone. Arrived 3 days later all in good condition, the turning and woodwork are quality made would recommend Ken Bates,”

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Posted 1 month ago

“Excellent company, quality products and very helpful customer service.”

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Posted 1 month ago

“Great company to deal with. Sent email with my query and the lovely lady there responded within 30 mins with everything we needed to know. 1st class service!”

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Posted 2 months ago

“Excelent product, delivered promptley”

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Posted 2 months ago

“Great and swift service from all the staff. Ordered online and able to collect the next day.”

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Posted 2 months ago

“I purchased on line, my address didn't fully register, they called me to verify my address rather than just sending an email like so many other companies. They then advised my order was being sent out on the van as it was in my area. Due to this, I then placed another order for larger items over the phone! A great company to deal with, excellent products, friendly staff and well priced. Thank you.”

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Posted 2 months ago

“Wide range of good quality products. Great customer service.”

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Posted 2 months ago

“Very impressed with their customer service. I needed some advice on how to fit a handrail part and the member of staff I communicated with was very knowledgeable and helpful. They were also able to send out the products I needed sooner than I expected. Glad to see good old fashioned customer service is still alive and kicking somewhere! 👍🏻👍🏻”

Helpful Report

Posted 2 months ago

Jackson Woodturners is rated 4.8 based on 2,308 reviews