Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,245 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 29th January 2025

John

Jackson Woodturners 5 star review on 28th January 2025

Dominic

Jackson Woodturners 5 star review on 21st January 2025

Paul

131

Anonymous

Anonymous // 01/01/2019

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“I was very impressed with Jackson Woodturners. The customer service from ordering to delivery was first class and the product (stair spindles) was exactly as described on their excellent website and exactly what I wanted.”

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Posted 1 year ago

“Great service on the phone and swift delivery of the product”

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Posted 1 year ago

“Great service Always delivered on time and the quality is always very good”

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Posted 1 year ago

“Amazing customer service and great product delivered promptly”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Great items at a great price, arrived well packed and on time.”

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Posted 1 year ago

“Order process easy. Communication and receipt of order very good. Delivery on time.”

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Posted 1 year ago

“Just did everything they said and kept us well informed”

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Posted 1 year ago

“Competitive pricing and quick delivery. There was a problem with my original order, a discrepancy in the colour match of the banisters. This was quickly sorted out with replacements sent and delivered within 24 hours, well done!”

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Posted 1 year ago

“excellent service as described speedy delivery”

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Posted 1 year ago

“Fast, efficient service providing fine quality products”

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Posted 1 year ago

“Excellent service and product's very helpful staff too with enquiries and help . First class have purchased materials before and would highly recommend them.”

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Posted 1 year ago

“Excellent website, products and customer service.”

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Posted 1 year ago

“Just what I wanted, as described and on time”

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Posted 1 year ago

“Excellent service, from ordering to fulfilment. Excellent product and a good price.”

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Posted 1 year ago

“Good site, notifications of when to expect delivery, my item was packed really well and delivery was on time”

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Posted 1 year ago

“Fuss free ordering Delivered on time in perfect order Very happy”

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Posted 1 year ago

“Zzzzzzzzzx”

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Posted 1 year ago

“Initial order process and communication was good. However, on the day of delivery there was a fault with the tracking system and only one part of my order arrived. Somehow the courier company had "lost" a 2.4 metre long handrail! From this point onwards Jo, from customer services, was very helpful and apologetic. A replacement was arranged but the first I knew of that was a tracking email notification from the courier meaning that I had to set another a significant part of the day to ensure that I was at home to receive the delivery. The day after the delivery Jo called me to check that the correct item had arrived and that they had decided to refund my delivery costs to compensate for the inconvenience caused by the courier. A gesture much appreciated. It's a shame that the courier caused the issues with this order but the product was competitively priced and of good quality.”

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Posted 1 year ago

“The order was correct - it came at the right time & I'm v pleased”

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Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 2,245 reviews