Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,245 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 29th January 2025

John

Jackson Woodturners 5 star review on 28th January 2025

Dominic

Jackson Woodturners 5 star review on 21st January 2025

Paul

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality and very competitive prices, A great experience from order to delivery.”

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Posted 1 year ago

“Excellent product, good customer service”

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Posted 1 year ago

“Good price. Arrived on on time and well packed.”

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Posted 1 year ago

“Excellent all round service. Items ordered were good value and very good quality, I highly recommend this company without reservation.”

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Posted 1 year ago

“Products as described and delviery met schedule. Would definitely order from again”

Jackson Woodturners 5 star review on 28th April 2023

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Posted 1 year ago

“Delivered on schedule, reasonable quality”

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Posted 1 year ago

“Good service would definitely use again would recommend”

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Posted 1 year ago

“Great service great products prompt on time delivery recommend the company without hesitation”

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Posted 1 year ago

“Good range of quality stair parts delivered on time.”

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Posted 1 year ago

“Ordered an oak mopstick bannister for my stairs and specifically wanted one whole pole not a kit which splits the bannister into 3 pieces with joining brackets, as I don't think these are very attractive. Pleased to say a 3.6m long bannister was available so I don't have joins along the pole. Phoned the Call Centre to enquire as to how to treat the wood and was recommended Treatex Hard Wax Oil which I have applied and it looks amazing. Service was superb and my bannister was delivered exactly on time a few days later. Couldn't be happier.”

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Posted 1 year ago

“Excellent company good to do business with”

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Posted 1 year ago

“Good service, communication and prompt delivery. Product is great and as described.”

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Posted 1 year ago

“3.6M Handrail, brackets and endcaps. Excellent quality, professionally delivered with care. Very good price. Very happy with the transaction all round.”

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Posted 1 year ago

“Great service. I called customer services to ensure I was getting the right items and they were very helpful and friendly. Items arrived well packaged and on time.”

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Posted 1 year ago

“Was really please with the spindle and arrived on the day I had specified. Thank you”

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Posted 1 year ago

“Great product swift delivery”

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Posted 1 year ago

“Three stars indicates that although the bannister I purchased arrived very well wrapped in bubble wrap and thick polythene, there were several dents which obviously preceded packing. Therefore quality control in the handling of the goods prior to packing needs to be more rigorously implemented.”

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Posted 1 year ago

I am very sorry to hear this Anthea. We do have a 2 stage packing system which we record to allow us to check for any faults/errors etc. For future reference, we are happy to receive feedback as soon as you find any fault at which point we would be happy to investigate and rectify at the time. We thank you for your feedback.

Posted 1 year ago

“Excellent service. Technical queries dealt with efficiently and knowledgeably. Highly recommended.”

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Posted 1 year ago

“Great service and great product 10 out of 10”

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Posted 1 year ago

“I have placed a few orders with Jackson Woodturners now for my joinery business. The staff are very helpful and knowledgeable and my orders have always arrived on time and well packaged to protect the contents. They have the best prices that I have managed to find too”

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Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 2,245 reviews