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Jackson Woodturners Reviews

4.8 Rating 2,308 Reviews
96 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,308 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Anonymous
Verified Buyer
“Good selection of stair parts; quick and efficient delivery and fantastic customer service when one one damaged item was quickly replaced. Would definitely recommend to friends and family.”
Helpful Report
Posted 1 week ago
Christopher Holden
Verified Buyer
“Great service, quality parts, quick delivery 5*****”
Helpful Report
Posted 1 week ago
Andrew
Verified Buyer
“Excellent service from JWT. Very competitive pricing for our handrails, baserail, spindles and fittings, with all items in stock. Everything was extremely well packaged and delivered on our chosen date. Would certainly use JWT again, highly recommend.”
Helpful Report
Posted 2 weeks ago
DAN
Verified Buyer
“Standard product, high quality traditional manufacture, delivered promptly in secure packaging.”
Helpful Report
Posted 2 weeks ago
Alan
Verified Buyer
“The Brushed Nickel handrail ends I bought are a durable and stylish addition. They provide a clean, polished finish, ensuring the railings are both functional and aesthetically pleasing. They also offer a secure, smooth transition at the top or bottom of the rail, reducing the risk of injury. Overall, they are a practical and long-lasting choice for enhancing the safety and appearance of any staircase.”
Jackson Woodturners 5 star review on 27th February 2025
Helpful Report
Posted 2 weeks ago
Gary Breward
Verified Buyer
“Delivered without fuss and exactly what was ordered in good condition - that's all you can ask for!”
Helpful Report
Posted 2 weeks ago
Jacqueline
Verified Buyer
“The order and delivery went smoothly. When the stairway part arrived it was exactly as stated and I am very happy with the whole process and the final outcome.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Excellent service The products arrived well packaged and prompt”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Helpful and Friendly Customer Service personnel, went the extra mile to understand my rquirements”
Helpful Report
Posted 3 weeks ago
Danny Cotterell
Verified Buyer
“On time and no problems very happy customer”
Helpful Report
Posted 3 weeks ago
David
Verified Buyer
“First class timber exactly what I needed just need a good day with no grandchildren around so I can do the work haha”
Helpful Report
Posted 3 weeks ago
Malcolm
Verified Buyer
“Product is good but delivery charge for the second lit i ordered is extortionate way to expensive I would recommend you but only if they pick it up at store”
Helpful Report
Posted 3 weeks ago
Jakub
Verified Buyer
“Very good service, great packaging and fast delivery 5 star”
Helpful Report
Posted 3 weeks ago
Colin
Verified Buyer
“High quality items delivered promptly”
Helpful Report
Posted 3 weeks ago
Paul Trinder
Verified Buyer
“always my go to guys for stairs”
Helpful Report
Posted 3 weeks ago
Margaret
Verified Buyer
“Excellent service, arrived on time. Well packaged. No problems at all.”
Helpful Report
Posted 3 weeks ago
David
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 weeks ago
Paul
Verified Buyer
“After some great service from Kim-Marie , I decided to buy my bannisters in this "Easy Buy" package. I Was expecting a wait but but they arrived 2 days later. Superb packaging to protect what is a top quality product. Looking forward to fitting them after painting but the bannisters primed white with the chrome brackets and end caps already look like they cost a lot more then the bargain price I paid.”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“I renovated our stairs and the parts I bought were good quality, reasonably priced and a prompt delivery. The staff were very kind and helpful. I definitely recommend them to everyone who needs stair parts”
Helpful Report
Posted 1 month ago
Grace
Verified Buyer
“Joanne couldn’t have been any more helpful if she tried. A real asset to the company. She was patient and understanding with me as I’m no expert in carpentry. She took the time to make sure I was fully satisfied with my order, which meant a great deal to me. Thank you so much Joanne - for going above and beyond. Can’t wait to see the finished product!”
Helpful Report
Posted 1 month ago
Jackson Woodturners is rated 4.8 based on 2,308 reviews
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