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Jackson Woodturners Reviews

4.8 Rating 2,305 Reviews
96 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,305 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Steve Worrall
Verified Buyer
“Thanks for an easy transaction. Quick delivery, good communications and more importantly the materials were of very good quality and excellent prices.”
Helpful Report
Posted 8 years ago
Peter Lawrance
Verified Buyer
“Ordering very easy with very large choice of options for item purchased. Very helpful over the 'phone and were happy to amend my order. Delivery was very quick and the item was wrapped in hard packaging and bubble wrap despite being over 4 m long. Would certainly use Jackson Woodturners again.”
Helpful Report
Posted 8 years ago
Robert Bennett
Verified Buyer
“Brilliant service, good quality products, excellent delivery service. What I wanted when I wanted it!”
Helpful Report
Posted 8 years ago
Colin Howell
Verified Buyer
“Can't fault them or their service - goods arrived on time and well packaged. After unboxing them (mop rail and fixtures) and seeing the goods - all parts are accounted for and look perfectly fine.”
Helpful Report
Posted 8 years ago
William Duffy
Verified Buyer
“Found them to be very helpful when I had been let down by others. Excellent customer service.”
Helpful Report
Posted 8 years ago
Sukhvinder Sahota
Verified Buyer
“just how internet ordering should be...... find.....pay......receive on time......”
Helpful Report
Posted 8 years ago
Graham Butler
Verified Buyer
“Good service . Handrail and parts well packaged. Still to be opened due to delay in project.”
Helpful Report
Posted 8 years ago
James Ashwell
Verified Buyer
“Speedy response and delivery”
Helpful Report
Posted 8 years ago
Trena Martin
Verified Buyer
“Easy to order, speedy confirmation and fast delivery. Helpful and quick to rectify (my) error on the order and products were delivered well packed and on time. Can't fault Jackson Woodturners and of course I appreciate their very competitive pricing. Would definitely recommend this company without any hesitation.”
Helpful Report
Posted 8 years ago
Adam Pilling
Verified Buyer
“I ordered the wrong thing online and called customer services who helped cancel the order to allow me to order the correct things. Everything arrived as requested on the expected delivery date.”
Helpful Report
Posted 8 years ago
Tracey Jackson
Verified Buyer
“I found the website easy to use , the ordering was straight forward , the delivery was promt and it was nice to get texts about the delivery day and time. thank you.”
Helpful Report
Posted 8 years ago
PETER LAWRENCE
Verified Buyer
“Recently bought an oak mopstick handrail with brushed nickel brackets and end caps.Delighted with the look, feel and quality of it. Had an issue initially with TNT on delivery (not Jacksons fault ), but Jacksons really helpful at fixing the problem quickly. I would recommend and use Jacksons again when required.”
Helpful Report
Posted 8 years ago
Julie Sayer
Verified Buyer
“I wanted to create a ballet barre without the cost of going to bespoke dance companies. Jacksons had the perfect combination of materials, fast delivery on the day stated and I have created something beautiful at a quarter of the cost. Very pleased!”
Helpful Report
Posted 8 years ago
Vanessa Griffiths
Verified Buyer
“Excellent service, quality good, delivered as promised”
Helpful Report
Posted 8 years ago
Keith Williams
Verified Buyer
“Luke offered helpful advice before ordering. Delivery was on date selected and all items were carefully packed and arrived in perfect condition. Prices were some of the best on the internet as was the range of products. White oak pellets are currently out of stock and will be posted to me when they are in stock which is expected to be in the next few weeks.”
Helpful Report
Posted 8 years ago
Alan Davies
Verified Buyer
“item was as described, delivery was quick, very please.”
Helpful Report
Posted 8 years ago
Paul Stokes
Verified Buyer
“Ordered by Phone, staff polite and conversant with products. Ordered parts were of a good quality and delivered within 48 hours as promised.”
Helpful Report
Posted 8 years ago
David Gamble
Verified Buyer
“Website wise could not really fault, although personal service when calling to ask a number of simple questions the staff were a little cold. Being an interior designer staircases are bit like light fittings either really expensive or fairly cheap with not much in the middle and trying to think out the box to achieve the right perceived value means you need to ask questions so a helpful team is imperative.”
Helpful Report
Posted 8 years ago
Graham Rowland
Verified Buyer
“I ordered 2 white oak hand rails & a base rail. The whole order was received just over a week later. The quality was superb & much cheaper than those available from large retail outlets such as B & Q. I would definately recommend using Jacksons!”
Helpful Report
Posted 8 years ago
Callum Marsden
Verified Buyer
“Very good quality newel acorns and cap. Great company to buy from and do business with. Would definitely recommend.”
Helpful Report
Posted 8 years ago
Jackson Woodturners is rated 4.8 based on 2,305 reviews
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