Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,307 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 6th March 2025

Jan

Jackson Woodturners 5 star review on 5th March 2025

Josh

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic value thankyou”

Helpful Report

Posted 9 years ago

“Excellent expert service.”

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Posted 9 years ago

“Was delighted with everything from the Fusion range that we purchased for completing our stairs as well as speed of delivery and very reasonable delivery charge.”

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Posted 9 years ago

“excellent service, prompt delivery, very pleased with the handrail and brass fittings”

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Posted 9 years ago

“Excellent product and service.”

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Posted 9 years ago

“Excellent service, Fair price, Speedy delivery, I don't think you can improve your service to be honest. Have a Merry Christmas all of you. :-)”

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Posted 9 years ago

“Purchased a made up kit to refurb stairs and landing , the advice was given to me what to purchase over the phone . Found that once all was fitted things dont quite match . The newel caps are polished oak and lighter than the newels and rail, the newels are a different grain and are darker than oak rails and caps . Had to use two shades of stain to try and match up , which now looks close but will never match newels and rails as the indifference in wood grain and finish .”

Helpful Report

Posted 9 years ago

“I ordered over the phone and was given advice as to what I should order. I decided what I wanted and paid far less for it than I had budgeted to! The items arrived quickly and very well packaged. The quality of the product was far better than I was expecting and overall I am very pleased indeed with the service and quality of what they sell. i would recommend them to anyone looking for items they can supply.”

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Posted 9 years ago

“The guys at Jackson were incredible! They helped me put together my order over the phone, giving excellent advise on the best combination of parts for the staircase, and gave advise on fitting. My order arrived promptly and the quality was excellent.”

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Posted 9 years ago

“I bought oak handrail and once twisted square spindles . The service was execelent the product is superb and it looks fabulous . I had the handrail and spindles fitted by Steve Mawson Joinery. He was pleasant, fairly priced and did a great job which I cannot fault. I bought the asimetric safety handrail shape and am over the moon with how well it fits your hand. Thank you so much Jacksons I would recommend you to everyone! Bob”

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Posted 9 years ago

“The item I purchased was exactly what I wanted at a good price and delivered on time.”

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Posted 9 years ago

“Very helpful and very quick delivery. Very happy with the products.”

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Posted 9 years ago

“great company to deal with . good price , friendly staff and brilliant delivery”

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Posted 9 years ago

“Good friendly and helpful on the phone. Everything arrived in perfect condition and on the day I requested.”

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Posted 9 years ago

“Fantastic staircase spindles and post rails. Very pleased. Will use again.”

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Posted 9 years ago

“A quick delivery, quality good with only one minor issue which was sorted out straight away. Will use again for next stair replacement.”

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Posted 9 years ago

“ordered a pigs ear oak handrail excellent finish and prompt delivery”

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Posted 9 years ago

“Great service with telephone reception having a good knowledge of products meaning the right materials were delivered on time. Highly recommend.”

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Posted 9 years ago

“The cast iron spindles I bought arrived very promptly and look great. very reasonably priced. I was a little disappointed that they couldn't be cut to my required length”

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Posted 9 years ago

“The product was good the customer service was not good. The guy on the end of the phone was happy that he could get on their web site so why should I be ringing to tell him I had a problem. He didn't even ask basic questions sich as what operating system I was using.”

Helpful Report

Posted 9 years ago

We are very sorry that you had difficulties ordering with us. As we did try to explain over the phone, there were no problems with the website at the time of the call. Unfortunately we are not in the position to help fix customers own home computers or help them with their internet providers remotely. Jackson Woodturners

Posted 9 years ago

Jackson Woodturners is rated 4.8 based on 2,307 reviews