Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,246 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 29th January 2025

John

Jackson Woodturners 5 star review on 28th January 2025

Dominic

Jackson Woodturners 5 star review on 21st January 2025

Paul

131

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and super quick delivery”

Helpful Report

Posted 8 years ago

“A quick phone call quickly answered a few queries before placing order. All arrived on time, well packed and in good condition. Thank you.”

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Posted 8 years ago

“Great products that arrived quickly. Jackson's have excellent communications too.”

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Posted 8 years ago

“Order delivered exactly as promised. However, certain pieces were damaged, but this was dealt with immediately by Jacksons after we sent photographs of the damage. Replacements offered in 2 day, but as my husband was in the middle of the work and needed the items (impatient I'm afraid) he said he could overcome the damage providing there was a partial refund. Jacksons agreed to this and the matter was all sorted out in one day. This kind of customer service is rare these days so do not hesitate to use this company, you will not be disappointed.”

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Posted 8 years ago

“I ordered 54 off oak spindles on line on the Wednesday evening and they was delivered by Friday morning. I had a question on the order which was sorted by Debbie within a few minute. Very good service and the spindles are lovely. I can not fault the service I received. Mike Taylor”

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Posted 8 years ago

“Professionally dealt with from email enquiry to ordering and delivery.”

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Posted 8 years ago

“Helpful and competent advice at all times.”

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Posted 8 years ago

“Great product and great service. Staff offered friendly and knowledgable advice over the phone. Also worth noting that my banisters were the best packaged materials I have ever received by courier.”

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Posted 8 years ago

“Everything arrived in good condition and on time”

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Posted 8 years ago

“Excellent service .”

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Posted 8 years ago

“You are the best”

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Posted 8 years ago

“quick delivery, well packaged and no damage. Stair rail was good quality and didn't need any sanding etc”

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Posted 8 years ago

“Delivery was all on time and my Oak Handrail and other pieces are amazing. Really happy with Jackson Woodturners and Luke was very helpful with everything. I will definitely using them again and also highly recommend Jackson Woodturners. Great service.”

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Posted 8 years ago

“If an item is not held in stock then it should say so on the website along with an estimate of how long it takes Jackson Woodburners to receive the item and then deliver it. This would help when customers are planning delivery date & time and arranging workmen to fit the item.”

Helpful Report

Posted 8 years ago

“Only ordered Newell post caps, but they were delivered promptly, are good quality and look good. The offer of cheaper delivery for small order was also appreciated.”

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Posted 8 years ago

“One of the best company's we bought material from ,on time with good prices to.”

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Posted 8 years ago

“Very pleased with the Oak Mopstick Handrail Scroll ends. They really do enhance the look of the Oak handrails I installed. Well worth the money. Delivered on time and well wrapped. Decided to use the Gorilla bonding agent on installation instead of dowling and this proved to be excellent. Very satisfied with everything.”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“This is the second time we have used Jackson woodturners we find the web site excellent and very easy to navigate . the prices are very good and the items were delivered on time great service.”

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Posted 8 years ago

“Very pleased very helpful delivered on time would use them again”

Helpful Report

Posted 8 years ago

Jackson Woodturners is rated 4.8 based on 2,246 reviews