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Jackson Woodturners Reviews

4.8 Rating 2,307 Reviews
96 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,307 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Mike Robinson
Verified Buyer
“I have never used Jacksons but I found them to be excellent on price and service, one of the walnut base rails came damaged but a big sticker on each of the packages said report damage before signing, i did this with the delivery driver who seemed really miserable, i guess it must effect him when its his fault loading which was not evident after I took my delivery he moved the rest to the back of the lorry and not carefully ! I guess its all paid per delivery and go as fast as the truck will let you !”
Helpful Report
Posted 9 years ago
Steven Moy
Verified Buyer
“1st class company prompt delivery”
Helpful Report
Posted 9 years ago
Frazor Murphy
Verified Buyer
“Fab!”
Helpful Report
Posted 9 years ago
STEVE JONES
Verified Buyer
“Never built a staircase before, but found the service to be second to none, very helpful on the phone and was able to complete my project on time. Would recommend them to any one who wants to fit a staircase”
Helpful Report
Posted 9 years ago
Ian McAulay
Verified Buyer
“I came across this company during an internet search and they had just what I was looking for (Handrail, base rail and spindles in white) They were most helpful and offered great advice when I contacted them by telephone. Even though I did not know this company I placed the order trusting my instinct. My order was delivered the following day even though I live approx. 50 miles away and the delivery charges were excellent. The stair parts were of a very high standard and I am very pleased with them. More importantly, so is my wife. I would highly recommend this company and would definitely use them again.”
Helpful Report
Posted 9 years ago
Ian Oliver
Verified Buyer
“Very good website.Easy to order.Arrived very quickly.Excellent product will use this company again.”
Helpful Report
Posted 9 years ago
Andrew Moore
Verified Buyer
“Great will use them again”
Helpful Report
Posted 9 years ago
M J HAMMERSLEY
Verified Buyer
“Very fast and efficient service. Helpful on the phone as well. Will be back!”
Helpful Report
Posted 9 years ago
Susan Mercer
Verified Buyer
“Quick and efficient service”
Helpful Report
Posted 9 years ago
Matthew Cooper
Verified Buyer
“It was easy to find the stair spindles I wanted on the website due to exact description and picture. Then prompt delivery followed. Solved a problem very quickly”
Helpful Report
Posted 9 years ago
Peter Briggs
Verified Buyer
“Knowledgeable,helpful, good prices, dispatched quickly.”
Helpful Report
Posted 9 years ago
Brian Burnett
Verified Buyer
“Overall I am very happy with my purchase . The only negative point I would make is that it is lucky I ordered the 4.2m handrail instead of the 3.6m handrail as during delivery something very heavy must have fell on to my purchase in the van and made a sizeable dent on the handrail and it was only an inch away from being ruined. Perhaps fragile stickers to let couriers know to take more care with people's purchases would help”
Helpful Report
Posted 9 years ago
Simon Westwood
Verified Buyer
“The quality of the white oak was excellent. Delivery was swift and reliable and the standard of packaging was first class. Highly recommended.”
Helpful Report
Posted 9 years ago
Alison Robson
Verified Buyer
“Great prices. Easy to use website. Fast delivery. Only downside....item packaging was damaged (assume caused by carrier) but all items were undamaged.”
Helpful Report
Posted 9 years ago
J BODY
Verified Buyer
“Excellent service , good advice on the phone and prompt efficient delivery at a good price . Would recommend Jackson Wood turners without hesitation”
Helpful Report
Posted 9 years ago
Colin Dorward
Verified Buyer
“excellent prices and speedy delivery.”
Helpful Report
Posted 9 years ago
John Bentley
Verified Buyer
“I found service and delivery excellent, with the quality of materials very good and value for money. Have recommended to many”
Helpful Report
Posted 9 years ago
Philip Sinclair
Verified Buyer
“No problems at all with the purchase delivery and fitting of the spindles which I purchased. The only comment I would make is that the priming coat was oil-based and, not being aware of this, there was obviously a problem when a spirit-based paint was applied. Once I had established this after I had applied the spirit-based paint to a number of spindles, then the use of a water-based paint got around this problem (it would seem that oil-based is not necessarily easily come by). I may well have missed the information on the web-site as to the nature of the primer, but perhaps it could be made more prominent or a water-based primer used? But, to reiterate, a good quality product.”
Helpful Report
Posted 9 years ago
Bob Pritchard
Verified Buyer
“I found them quick ,product of high quality ,well packaged and well priced.”
Helpful Report
Posted 9 years ago
Steven Butler
Verified Buyer
“Great communication. Really good prices. I would recommend this company if your looking for quality stair parts”
Helpful Report
Posted 9 years ago
Jackson Woodturners is rated 4.8 based on 2,307 reviews
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