Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,302 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 6th March 2025

Jan

Jackson Woodturners 5 star review on 5th March 2025

Josh

143

Anonymous

Anonymous // 01/01/2019

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“Ordered 4 wall Patrice's , item is great but postage & packing cost are horrendous . £15 for a parcel that would cost less than £5 by Royal Mail”

Helpful Report

Posted 8 years ago

“Good service,knowledgeable staff, all items well packaged against damage In transit and most importantly a good product at a competitive price.”

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Posted 8 years ago

“I am very pleased with these acorn newels well made and pre painted, I was struggling to find acorn newels as not many places make them now, but went on line and found Jackson Woodturners and they do different sizes too. They look great on my stair ends. Would recommend Jackson Woodturners.”

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Posted 8 years ago

“One oak pigs ear hand rail delivered on time and lovely quality.”

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Posted 8 years ago

“Easy to order, payment simples & parts game when stated and delivery instructions adhered t, would recommend thanks Will”

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Posted 8 years ago

“Good communication after sale. Items came quick and well packed. Also very competitive prices.”

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Posted 8 years ago

“Great prices and availability. Next day delivery and great contact from customer service. Items packed very securely. Overall top marks!”

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Posted 8 years ago

“Very good service ,Luke has a very good understanding of what the trade costomers want and deals with the order qwick and efficiently and has a good manner on the phone,”

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Posted 8 years ago

“All round top services will use all the time full stop”

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Posted 8 years ago

“Ordered 50 pre-primed square spindles and base units for next day delivery. They arrived, next day, and are exactly what I wanted. Lovely quality product, when I wanted them. And they look fantastic!”

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Posted 8 years ago

“As usual, exceptionally good product & service!!”

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Posted 8 years ago

“Ordered online some handrail brackets that in other stores appeared to be impossible to find. The delivery was quick, on the day and time agreed, the products were immaculate, properly wrapped and boxed. The delivery cost is too expensive in my opinion, however I will consider to shop again here if necessary”

Helpful Report

Posted 8 years ago

“Oak handrails delivered very quickly. well informed and securely packaged. I will use again.”

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Posted 8 years ago

“They had in stock what I needed, were very responsive to questions. Reasonable prices and quick shipping. Overall very satisfactory”

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Posted 8 years ago

“Oak Pigs ear rail ,4.2 m . Very quick delivery , well finished ready for varnishing . Very good value.”

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Posted 8 years ago

“Excellent service with a very quick delivery of under 48 hours. All items in stock and very well packaged with no defects or transit damage. The website could have been easier to navigate when trying to find specific items, e.g., trying to order hemlock stair parts I had to go through 'pages' of other items until I found the parts I required. More filters would have speeded up the ordering process. This aside the whole experience was excellent and product quality superb. I will definitely use again and recommend to others in the trade. Many thanks.”

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Posted 8 years ago

“Excellent customer service and super quick delivery”

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Posted 8 years ago

“A quick phone call quickly answered a few queries before placing order. All arrived on time, well packed and in good condition. Thank you.”

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Posted 8 years ago

“Great products that arrived quickly. Jackson's have excellent communications too.”

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Posted 8 years ago

“Order delivered exactly as promised. However, certain pieces were damaged, but this was dealt with immediately by Jacksons after we sent photographs of the damage. Replacements offered in 2 day, but as my husband was in the middle of the work and needed the items (impatient I'm afraid) he said he could overcome the damage providing there was a partial refund. Jacksons agreed to this and the matter was all sorted out in one day. This kind of customer service is rare these days so do not hesitate to use this company, you will not be disappointed.”

Helpful Report

Posted 8 years ago

Jackson Woodturners is rated 4.8 based on 2,302 reviews