Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,146 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 5th November 2024

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When ordering, Friday delivery was offered so I booked it. One of the parts did not turn up on the Friday which meant I could not do the job on Saturday as planned. The van driver delivering on the Friday said the missing part was on a differnt van and would be delivered seperately. I rang and was told it would not be delivered until Monday.”

Helpful Report

Posted 2 weeks ago

Good Morning Phil, Please accept our apologies on behalf of the courier. We despatch all our orders the day before delivery and unfortunately, the couriers occasionally make an error when they are loading their vans. I am terribly sorry that it halted your plans over that weekend.

Posted 2 weeks ago

“Excellent product , arrived on time.”

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Posted 2 weeks ago

“Excellent products ! Well packaged speedy delivery great customer service and notifications ! Who can ask for more ? 5 Stars”

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Posted 2 weeks ago

“Very good quality and service. I recently revamped my staircase after already extending my engineered oak flooring up the stairs, I did loads of research and settled on Jackson Woodtuners due to their range, ease of the website, ease of ordering, very helpful and friendly staff. Once ordered I was given a delivery date, I actually added to the order just before the delivery date as well. Delivery was on the day advised, product quality was excellent, packaging was excellent. If you're looking to do your stairs look no further than this company, I am not a professional but pro or DIY through all the research I did, hard to beat these guys.”

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Posted 2 weeks ago

“Good quality acorns for our stair rail. Great service, would recommend.”

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Posted 2 weeks ago

“Great service, great product (oak mop stick kit) - would recommend.”

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Posted 3 weeks ago

“Superb quality products that were excellent value for money. Great website, making difficult choices a whole lot easier! Delivery was spot on too, on the day as and when they promised. What more can you ask for. Seriously, the quality of the stuff is superb. Blown away!”

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Posted 3 weeks ago

“Excellent service when ordering and great product at good prices”

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Posted 3 weeks ago

“Excellent quality and service.”

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Posted 3 weeks ago

“Excellent quality & fast delivery. Thank you”

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Posted 3 weeks ago

“I highly recommend this store. They have a beautiful selection of staircases to choose from and the price is more than appropriate. Delivery was smooth and efficient with a friendly delivery driver and the staff in store couldn't be more helpful. A great experience all round. Thank you 😊”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“Excellent product, super fast delivery & very well packaged protecting the handrail from any damage in transit. Amazing customer service team, polite & extremely helpful. Highly recommended!”

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Posted 3 weeks ago

“Good product, very well packaged to reduce any damage in transport, delivered on agreed date. Can't fault the product or service. Would use again and recommend”

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Posted 3 weeks ago

“Fantastic product and great service- everything very well protected and wrapped and speedy delivery - absolutely first class - thank you”

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Posted 3 weeks ago

“Great service again!”

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Posted 3 weeks ago

“Excellent service by the company and especially Kim-Marie Osterfield with her help with our order.”

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Posted 3 weeks ago

“Quick delivery no problems will order from this company again”

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Posted 4 weeks ago

“Brilliant service - and so happy with the brackets and hand rail ends - looks really good”

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Posted 4 weeks ago

“Great price, great product, I actually forgot a couple of items on my list, rang them up and they organised the items same day for collection.”

Helpful Report

Posted 4 weeks ago

Jackson Woodturners is rated 4.8 based on 2,146 reviews