Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,301 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 6th March 2025

Jan

Jackson Woodturners 5 star review on 5th March 2025

Josh

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I was after ata great price compared to diy stores. Delivered when stated.”

Jackson Woodturners 5 star review on 12th February 2023

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Posted 2 years ago

“first class service, top quality items customer was highly satisfied with the finished job and would highly recommend”

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Posted 2 years ago

“Product was delivered on time and was exactly as ordered”

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Posted 2 years ago

“Goods as described, good quality, everything is correct, no mistakes, no delays. Fast delivery. I recommend”

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Posted 2 years ago

“Bought spindles look great good service quick delivery”

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Posted 2 years ago

“Superb product, swiftly delivered!”

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Posted 2 years ago

“Products very good quality, our primed spindles were very well covered and almost could get away with not painting them. Quick delivery, my only quibble is packaging. One spindle box was badly damaged, we didn’t report it as we had ordered a few extra spindles so the damaged ones we didn’t need and we were in a rush to fit the bannisters. They could be protected by a thin wooden board layer under the cardboard, as couriers are never careful with their loads and this would reduce damages. Also little chips throughout the primes spindles, so maybe look at wrapping each spindle in the tissue sheets not just a few throughout the boxes. Can’t fault the products in terms of quality though, we’ve had lots of compliments on the new bannisters. Would use this company again.”

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Posted 2 years ago

“Great customer service, delivered on the date selected. Well packaged items.”

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Posted 2 years ago

“Needed 6 bannister spindles, found these guys through a google search. Nice Simple transaction, spindles are better quality than the ones I replaced. Arrived quickly and well packaged. Thanks.”

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Posted 2 years ago

“Excellent service & product”

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Posted 2 years ago

“Everything you need but if you just want a single item you are crippled by delivery charge which makes you want to go elsewhere along with the fact that VAT is not shown until checkout so the price goes up considerably again making you look elsewhere.”

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Posted 2 years ago

Our prices are shown on the website with VAT applied. We offer a sliding scale on our postage charge which can be view on the website prior to ordering and is automatically applied when you go to your basket, before you checkout. The order you placed was for multiple items including a length up to 4.2mtrs long. https://www.jacksonwoodturners.co.uk/delivery

Posted 2 years ago

“I have used Jackson Woodturners for over ten years and can highly recommend them. They always are pleasant and helpful on the phone, and continually offer competitive prices. Keep up the good work.”

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Posted 2 years ago

“Quality if product and delivery was how you'd want it to be”

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Posted 2 years ago

“Ordered an oak stair rail. It is beautiful and looks exactly how I expected. Delivery was quick and all arrived in perfect condition. Very happy.”

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Posted 2 years ago

“Excellent quality and arrived on the day we requested”

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Posted 2 years ago

“I messed up my initial order, not ordering enough spindles and brackets, so needed extra ones quite quickly so the builders could finish the job. When I called, the ladies could not have been more helpful, arranging a delivery for Monday (today is Thursday). My original order of handrails, base rails and newel posts arrived quickly and safely, being well packaged and there was no damage. I cannot rate this company highly enough, they’re great, and would have now hesitation in recommending them.”

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Posted 2 years ago

“Great company to deal with. Nothing to much trouble and got to speak to a real person . Thanks Joanne.”

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Posted 2 years ago

“Well packed, delivered on time, perfectly straight handrails - will use again”

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Posted 2 years ago

“Excellent turn a round time on placing my order. Thank you”

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Posted 2 years ago

“Great company nice quality items and sent protected so no damage. Thanks Jackson”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 2,301 reviews