Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.79

4.8 Rating 2,149 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Tell us how Jackson Woodturners made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jackson Woodturners 5 star review on 5th November 2024

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product as described. Well finished ready to paint. The quality exceeded my expectations for the price. Highly recommended and will use them again”

Helpful Report

Posted 2 months ago

“Bought a new bannister for our staircase, 4.2 meters long + end caps. Quality price and delivery were all good”

Helpful Report

Posted 2 months ago

“I felt the cost of returning the Item was not worth it.perhaps a one way return postage paid by JWT.”

Helpful Report

Posted 2 months ago

Hello Phillip, I do thank you for your feedback and I am sorry that you had to return the item to us. Please let us know, if you do shop with us in the future, if you need to return something as, if it is damaged or not to your specification we may have been able to sort something out for you. We do hope that you do shop with us again in the future.

Posted 2 months ago

“Quite happy with the product. Would have scored five stars but for the delivery time. During check out you select a delivery date but the shortest time is TEN DAYS.”

Helpful Report

Posted 2 months ago

Hello there, Thank you for your feedback. I am very pleased that you were happy with the product. If you need any further items from us, please call us as often we can bring the delivery date forward for you. That won't be a problem.

Posted 2 months ago

“Good service and staff. Products are misleading and of variable quality. After sending over £1500 they had no solution to be problem except return the product which is a pain.”

Helpful Report

Posted 2 months ago

Hello there, First of all may I thank you for your feedback. I am extremely pleased that you are happy with the service and staff. In relation to the product quality, we pride ourself on good quality products. However, from your feedback I am unable to assess what was not acceptable. In all cases where the product is faulty, we would offer a replacement the very next day. So please call us should you use us again in the future if you do find that you are unhappy with a product, and we will do utmost to resolve the situation for you.

Posted 2 months ago

“Excellent service and product.”

Helpful Report

Posted 2 months ago

“The items turned up on time and where excellent quality, very good value for money, the only small issue was the cost of postage”

Helpful Report

Posted 2 months ago

“Exactly what we needed to finish a renovation job items delivered very quickly and no damage definitely will use again.”

Helpful Report

Posted 2 months ago

“Top quality service”

Helpful Report

Posted 2 months ago

“Everything was spot on!”

Helpful Report

Posted 2 months ago

“Good transaction”

Helpful Report

Posted 2 months ago

“I’ve dealt with Jackson’s woodturners very recently and also on a number occasions over the past couple of years . They have a good selection of choice and stock and are very efficient and helpful. They’ve recently managed to source and supply me with items they currently don’t stock to satisfy one of my customers needs. Personally I wouldn’t hesitate to recommend them.”

Helpful Report

Posted 2 months ago

“Order delivered as requested, all parts received as ordered”

Helpful Report

Posted 2 months ago

“Excellent”

Helpful Report

Posted 3 months ago

“Always first class service from all the team. First class.”

Helpful Report

Posted 3 months ago

“Very good service the items I ordered are really good well pleased 2 pine half Newell post and ball caps delivered on time well packed”

Jackson Woodturners 5 star review on 21st August 2024

Helpful Report

Posted 3 months ago

“Was looking for a white wooden handrail and Jackson Woodturners were the only one who were able to supply. The transaction was really quick and simple. I needed a single additional bracket and spoke to Kim on the phone who was really helpful and got everything added to the order. She even was prepared to change the delivery to get it there quicker, however decided to leave it as it was due to a prior engagement. Although the cost to get it delivered was rather steep (£24 - but probably more to do with the courier than the company itself) when it did arrive, the handrail was well packaged using really tough cardboard tubing, tape, cable ties and the pole inside was even wrapped in several layers of bubblewrap. The carpenter who installed it said it was one of the best pacakagings they'd seen. It looks great now it's up - I wasn't sure whether getting the chrome endings would be worth it, but now they're there it looks fab!”

Jackson Woodturners 5 star review on 20th August 2024

Helpful Report

Posted 3 months ago

“Quick service and high quality products. Would definitely recommend them!”

Helpful Report

Posted 3 months ago

“Range, quality, price, communication and delivery all excellent. Doesn't get much beter than this.”

Helpful Report

Posted 3 months ago

“Purchased a replacement Acorn newel cap. Arrived on time, good quality product. The only reason i didn't give 5 stars was because I would like to have received an email order confirmation when I placed the order.”

Helpful Report

Posted 3 months ago

Jackson Woodturners is rated 4.8 based on 2,149 reviews