Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Anonymous

Anonymous // 01/01/2019

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“Good solid product,excellent delivery time. Would look here first before considering other suppliers. You get what you pay for.”

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Posted 8 years ago

“Good bike shed, easy enough to assemble on my own took half a day plus time to make a solid base. Ordered two however just one arrived, called the store who appologised and arranged for the "missing" one to be sent. Great value, good service.”

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Posted 8 years ago

“Jo was very helpful and friendly. She arranged for the secure store was delivered promptly to my head teacher's address in Kyle of Lochalsh as the supplier would not deliver to the school address. I would certainly use Jack's Garden Store again.”

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Posted 9 years ago

“Excellent friendly service, would recommend. Whetstone Field Primary.”

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Posted 9 years ago

“VERY QUICK & PROMPT DELIVERY ALL QUESTIONS ANSWERED WITH PHONE CALLS & EMAILS”

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Posted 9 years ago

“Outstanding service from Joanna and the team. I will shop here again.”

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Posted 9 years ago

“excellent product.very good service”

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Posted 9 years ago

“the speed of delivery is astounding, this company should tender for space exploration, why? cause it's out of this world. the products first class, customer care on a par with Harrods, needs a better place on the internet to get more customers.”

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Posted 9 years ago

“We bought the Shire Gazebo and are really happy with it. Great quality for the price.”

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Posted 9 years ago

“Superb service as well as great quality furniture. Would definitely recommend or use again”

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Posted 9 years ago

“Brilliant service ;-) Thank you so much for getting my table to me so quickly. It arrived and was easy to build and fantastic quality. You also offered the best price on the internet. I will definitely be recommending to my friends and family and buying from you again in the future.”

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Posted 9 years ago

“I ordered a Norlog tree seat which was sold as being easy to assemble which was a little worrying. When it arrived the instructions, whilst brief, were fine and it took about half an hour to assemble and is absolutely perfect. Can't fault it at all. Recommend the product and the service - it arrived within three days of order.”

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Posted 9 years ago

“Excellent water feature with super fast delivery . Easy enough to assemble and looks stunning when complete”

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Posted 9 years ago

“I ordered a Herb Wheel which arrived very quickly. Unfortunately there was a bit of a problem with the Herb Wheel itself, which was not the fault of Jack's Garden Store, but they dealt with it immediately and efficiently and I received a replacement wheel within a couple of days. I was very pleased with their response and they were lovely to deal with. I would have no hesitation in ordering from them in the future.”

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Posted 9 years ago

“Very easy to assemble, good quality wood , looks great very pleased with the pond looks great and good service as we had 1 piece missing was with me the next day. will shop again with jacks garden store”

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Posted 9 years ago

“Following my email requesting availability of the item (website said it was currently out of stock) I was contacted by phone within 48 hours and told that they had located one of the item and that if I required it they would reserve the item pending me placing the order. I then received a phone call 15 minutes later confirming that the item was available. Item was subsequently delivered 3 days later. This is the first time I have used the supplier but I would not hesitate in recommending them for communication, service, delivery and most importantly price. Excellent service from a company interested in the buyer and reasons for purchasing and not just chasing orders.”

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Posted 9 years ago

“Excellent service from start to finish. The team did everything they said they would. Delivery when agreed, product excellent and a very good price. I highly recommend Jo and the team. Thank you!”

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Posted 9 years ago

“I am not a customer of Jack's Garden Store. However, my credit card was used fraudulently through the Internet and so I contacted via the site, Dominic, who was acting as manager during the owner's holiday. He was kind enough to call me and discuss the matter and express great concern that this had happened. Customer service is what it's all about...and theirs is fantastic. thank you so much!”

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Posted 9 years ago

“Good service, product arrived in good time and was good quality.”

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Posted 9 years ago

“Great service fast delivery no problems at all thanks”

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Posted 9 years ago

Jacks Garden Store is rated 4.9 based on 653 reviews