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Jacks Garden Store Reviews

4.9 Rating 653 Reviews
100 %
of reviewers recommend Jacks Garden Store
Company Reviews Metrics Info
4.9
Based on 653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jacks Garden Store Reviews
Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Melissa
Verified Buyer
“Great product exactly what we wanted. Easy to order and fast delivery. Little follow up note and fridge magnet a lovely touch! Would shop there again.”
Helpful Report
Posted 7 years ago
Hi Melissa. Thank you for your positive review. It's great to hear you are happy with your bistro set and it arrived with you quickly. Roll on the summer... If I can help with anything further in the future please do get in touch. Thank you again for your order. Kind regards Jo
Posted 7 years ago
Amanda
Verified Buyer
“Highly efficient and friendly service, couldn't be more helpful. Made our purchase perfect.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fat delivery of lovely pond. Just what we wanted, thank you.”
Helpful Report
Posted 7 years ago
Hi Mr King. Thank you very much for your positive review. I'm glad to hear you are happy with your pool - you just need some good weather now to enjoy it :-). Thank you again for your order and if I can help with anything in the future please do let me know. Kind regards Jo
Posted 7 years ago
Rhonna
Verified Buyer
“Ordered our patio pond on Sunday afternoon, received a text on Tuesday morning to say it had been delivered! Fantastic service.”
Helpful Report
Posted 7 years ago
Hi Rhonna. Many thanks for your positive review. It's always good to hear we are getting it right :-) I do hope you enjoy your patio pond once the weather starts improving! Thank you again for your order. Best wishes. Jo
Posted 7 years ago
Pete
Verified Buyer
“We opted for twin skin fully insulated Shetland 2 cabin. After using it for a couple or weeks we are really happy with it. Even with very cold minus temperatures we have just one small electric heater on low and the cabin is hot. The installers recommended by Jacks were brilliant and stayed late to finish the build in one day. Everything was just right except for one item. We were charged £1,100 for floor and roof insulation and bought it as time was tight and we did not know what it included. We feel ripped off by this as we could have bought it separately for just £250.”
Helpful Report
Posted 8 years ago
Dave
Verified Buyer
“Jo helped us in getting the best summerhouse to met our requirements. The price was very competitive and delivery etc was just as promised. Excellent service, thank you.”
Helpful Report
Posted 8 years ago
David
Verified Buyer
“good advice and prompt delivery”
Helpful Report
Posted 8 years ago
Christine
Verified Buyer
“The service from Jacks garden store was absolutely superb. I bought an orangery/greenhouse after looking at numerous sites and this was by far the best. I was not charged carriage to Northern Ireland and other sites were going to charge various amounts, the largest being £204. Special thanks to Jo who went out of her way to help and I was kept informed regarding delivery.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Helpful..!”
Helpful Report
Posted 8 years ago
Thomas
Verified Buyer
“Excellent service I felt valued as a customer. Received what I ordered at the time promised. Subsequent enquiries were followed up immediately. I would definitely buy Jack's Garden Store again”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Great product, very quick delivery.”
Helpful Report
Posted 8 years ago
Rebecca
Verified Buyer
“Jacks Garden Store sent us such a lovely, personal letter before our order arrived with a comical fridge magnet. Really nice touch. Great communication, fast delivery service & quality item. Thank you :)”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Product (Rowlinson Secure Store) is as described and seems good quality. The delivery time was discussed and agreed with me in good time and delivery was made as agreed. Putting the shed together was a level up from Ikea but should not be a problem for a reasonably organised person”
Helpful Report
Posted 8 years ago
Phil
Verified Buyer
“Order delivered well packaged and before expected date”
Helpful Report
Posted 8 years ago
Lynne
Verified Buyer
“Excellent, speedy service. The customer service lady was fantastic, very courteous and helped in getting my stock item delivered as quickly as possible from the supplier. A lovely letter sent afterwards and a small gift included. I will definitely use Jacks again and their customer service is amazing.”
Helpful Report
Posted 8 years ago
Hannah
Verified Buyer
“I don't normally do feedback as I am a busy person and hate them, but Jack's impressed me and made me happy. Will certainly go there again. Hannah”
Helpful Report
Posted 8 years ago
Lorraine
Verified Buyer
“Very happy with the service A little bit disappointed about the size of the Playhouse”
Helpful Report
Posted 8 years ago
Denise
Verified Buyer
“ordering was easy. goods arrived in time stated. very efficient and very friendly service”
Helpful Report
Posted 8 years ago
Tracy
Verified Buyer
“Excellent Service on Order & Delivery will use again.”
Helpful Report
Posted 8 years ago
Barry
Verified Buyer
“excellent service and quality”
Helpful Report
Posted 8 years ago
Jacks Garden Store is rated 4.9 based on 653 reviews
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