Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Anonymous

Anonymous // 01/01/2019

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“Service was friendly and efficient and delivery faster than expected.”

Helpful Report

Posted 9 years ago

“I had ordered a Metall bench in blue but when it arrived it was more like a racing green colour.”

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Posted 9 years ago

“This was a good experience from start to finish. Jo helped a lot with the order and questions we had. The delivery was fine and today the Pergola Arch has been erected and looks great. I would certainly recommend using Jacks Garden Store and I will certainly use them again.”

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Posted 9 years ago

“The arbour is solid and stylish , although the assembly instructions could have been more accurate. Delivery was prompt. Overall, I'm very pleased with my purchase.”

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Posted 9 years ago

“Product arrived quickly. Company very professional and courteous.”

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Posted 9 years ago

“Excellent customer service throughout purchase. Would use Jack;s Garden store again and recommend it to friends. Ordering was easy, with Jo doing a stock check with her suppliers and getting back to us within 5 minutes. Once on order she chased up delivery and kept us informed. The items, a large 8 seater patio set arrived with no issues or problems. Mr Goater”

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Posted 9 years ago

“The chairs are great and the delivery was very very quick would recommend to anyone thanks”

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Posted 9 years ago

“An excellent service. Good product, good price, fast delivery and no complaints whatsoever. Highly recommended. Would certainly order from them again. TC. Suffolk”

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Posted 9 years ago

“Lasita Maja log cabin is excellent quality, although instructions could be clearer. Delivery was a little fraught as despite advising that access was a little restricted a very large lorry was used and the cabin could not be left on our drive.”

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Posted 9 years ago

“I had to ring up about a small problem that occurred on delivery. The problem was sorted out the same day. Thank you m j gorton”

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Posted 9 years ago

“Very fast delivery wasnt in when delivered when got home from work noticed 1 of the 2 boxes were badly damage haven't fully opened boxes yet hopefully theres no damage to my pond”

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Posted 9 years ago

Hello Mr Smart I am very sorry to hear your order has arrived badly damaged. Please let us know if there is any damage to your pond and we shall sort this out for you. Kind regards Jo

Posted 9 years ago

“Absolutely 100% satisfied. They could not have been more helpful. I would recommend with confidence.”

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Posted 9 years ago

“Good quality arbour delivered very quickly. Was easily constructed.”

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Posted 9 years ago

“pront service. good communication. Personal letter nice touch. pond easy to construct. we painted before construction though so didn't have to worry about making sure we had wood right way round. took longer to dismantle old pond than build this one. Many thanks”

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Posted 9 years ago

“Great service and no delivery problems. Very pleased with the furniture and at a great price. Will definitely use again”

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Posted 9 years ago

“pleasure to deal with - excellent, friendly service”

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Posted 9 years ago

“I asked lots of questions about my proposed purchase http://www.jacksgardenstore.com/tall-cream-plant-screen-with-9-pots and had very quick detailed responses to allow me to buy with confidence. Delivery was just a few days and I am very happy with my new screen/planter. I will not hesitate to buy from Jack's Garden Store again!”

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Posted 9 years ago

“Fantastic service and delivery as promised. I am delighted with the product and nothing was too much trouble for the delivery man. How refreshing to have someone actually delivering AND assembling free of charge. It would have cost me a tidy penny to get someone local to put the Japanese gazebo together. I am going to recommend your Company to everyone wishing to purchase garden products. If I need anything else I will of course deal again with you - wonderful Company and very hard to find nowadays - most just want the cash and deliver to front of house only. Thank you so much”

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Posted 9 years ago

“Very good service and delivery as promised. Very pleased with plants ordered. Nice surprise to receive a letter and fridge magnet as a thank you for my custom.”

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Posted 9 years ago

“The garden furnature which I received was fabolous quality and far cheaper than in previous stores I'd originally found it in. The delivery was quick and customer service was good too. Would always recommend this company.”

Helpful Report

Posted 9 years ago

Jacks Garden Store is rated 4.9 based on 653 reviews