Jacks Garden Store Reviews

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

Write Your review

Tell us how Jacks Garden Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were helpful in every way”

Helpful Report

Posted 11 years ago

“Just what we needed in a small garden, to store items. Would suggest that a prop on both sides to support the lid rather than the one supplied”

Helpful Report

Posted 11 years ago

“Item arrived on time, helpful delivery men. Good quality, would use you again.”

Helpful Report

Posted 11 years ago

“Very good service. Item was delivered on time when they said it would be. Will definitely order from these again.”

Helpful Report

Posted 11 years ago

“First class!”

Helpful Report

Posted 11 years ago

“the lady who took order was very helpful and friendly. the service from placing order and receiving it was excellent. Definitely a place to shop. thank you so much”

Helpful Report

Posted 11 years ago

“The service was very good indeed but unfortunately sll the pilot holes (as per assembly instructions) for our garden seat were missing.!”

Helpful Report

Posted 11 years ago

“Pretty arbour, nice quality, easy assembly and the cheapest we found”

Helpful Report

Posted 11 years ago

“I live in Spain and had left a message on answer machine, was called back with half hour helped greatly with the order and then kept informed on progress. Very impressed.”

Helpful Report

Posted 11 years ago

“Excellent Service, great communication and product was just as expected. Most certainly managed customer expectations highly.”

Helpful Report

Posted 11 years ago

“Excellent communication and very quick delivery. Very happy with my swing seat plus it was cheaper than anywhere else!.”

Helpful Report

Posted 11 years ago

“Delivery communications not quite as promised but driver very helpful. Impressed by quality of the product. Relatively easy to put together but instructions could be better.”

Helpful Report

Posted 11 years ago

“Very helpfull and would highly recommend to anyone else”

Helpful Report

Posted 11 years ago

“Product came as ordered. Good value compared with everywhere else. Took longer to arrive than expected but it didn\'t bother me on this occasion. Will order again from here.”

Helpful Report

Posted 11 years ago

“jacks garden store were very helpful when I bought my arbour from them last year, I will buy from them again the service was excellent. Pat Elsworthy.”

Helpful Report

Posted 11 years ago

“staff very helpfull over the phone when i rang”

Helpful Report

Posted 11 years ago

“nice product, good communication with the store, but woeful delivery time and parts missing when it finally did arrive. It's all up now and looks good”

Helpful Report

Posted 11 years ago

“The furniture was good but no one called me before delivery so I was out and the note saying they had called had been torn so I couldn't call to reorganise delivery. I phoned Jacks who were very helpful and sorted it out.”

Helpful Report

Posted 11 years ago

“Nice sturdy planter at a good value price. Excellent service.”

Helpful Report

Posted 11 years ago

“Excellent service. Thanks very much.”

Helpful Report

Posted 11 years ago

Jacks Garden Store is rated 4.9 based on 653 reviews