Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

Write Your review

Tell us how Jacks Garden Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was seamless and the delivery driver was really careful to make sure we had all the right parts. He was also very confident we would be happy with our purchase, and we are. Many thanks”

Helpful Report

Posted 11 years ago

“Searching on the internet is now a common alternative to buying from a store but when purchasing an item that is quite costly and you can't actaully see and touch can be quite a leap of faith. That's where Jack's Garden Store was brilliant!! They gave proffesional advice whilst remaining kind and helpful. They called back when they said they would, unlike some other playhouse suppliers and the product we opted for, my children are delighted with!!! Thank you so much and we will definitely recommend you to our friends.”

Helpful Report

Posted 11 years ago

“Purchased a gazebo, made phone call first staff were very helpful. Long lead time 6 weeks or so, but arrived on open back truck & driver with the help of my husband unloaded it. As pictured so pleased with purchase.”

Helpful Report

Posted 11 years ago

“Excellent, friendly service. Will definitely use again.”

Helpful Report

Posted 11 years ago

“Very pleased with item and the excellent service. Thank you”

Helpful Report

Posted 11 years ago

“Excellent service would highly recomend”

Helpful Report

Posted 11 years ago

“Easy to navigate website, lots of useful product information. Delivery was straight forward, friendly, helpful driver. Definitely recommended.”

Helpful Report

Posted 11 years ago

“I ordered a storemore metal shed. It came when they said and I had it erected in around a day. Service was top notch and Joanna who I dealt with there was fantastic. Can't remember if it was apparent on the website but they gave me a very good shipping quote for Northern Ireland so was happy to go with them. Highly recommended.”

Helpful Report

Posted 11 years ago

“Very helpfull.”

Helpful Report

Posted 11 years ago

“WE CAN HIGHLY RECOMMEND SHOPPING AT JACKS GREAT PRICES FAST DISPATCH AND GOOD CORRESPONDENCE OVERALL WELL PLEASED WITH OUR PURCHASES AND WILL DEFINITELY USE THEM AGAIN”

Helpful Report

Posted 11 years ago

“Clear communication and delivery on-time”

Helpful Report

Posted 11 years ago

“I cannot fault them. Excellent service.”

Helpful Report

Posted 11 years ago

“delivery was terrible, I had to phone many time, and argue to get what i had paid for. disappoint with the product,”

Helpful Report

Posted 11 years ago

“We are very pleased with our potting cum garden shed. We employed someone to put it up though; we couldn't have done it ourselves but then we're not DIYers!! The instructions were clear and all the bits, screws etc were present.”

Helpful Report

Posted 11 years ago

“A beautiful-looking seat but disappointing because it is already showing signs of rust after only a couple of months in very dry weather and it will need to be re-painted soon.”

Helpful Report

Posted 11 years ago

“I ordered a wooden garden swing seat which was delivered in my absence and looks okay. I haven't been able to assemble it as yet, as I had completely underestimated the size of the concrete area on which the seat will be placed (which is not large enough!) - that's a woman thing! So there's some serious digging to be done before I can enjoy the seat. Hey ho!”

Helpful Report

Posted 11 years ago

“Excellent sevice, the patio heater was damaged on delivery but one phone call and the replacement arrived the next day.”

Helpful Report

Posted 11 years ago

“Bistro Table & two chairs: Very prompt delivery on a product that was very competitively priced. A chair was found to be damaged on unpacking and was replaced within 48 hours. Excellent service at an excellent price.”

Helpful Report

Posted 11 years ago

“I bought a garden swing arbour, the purchase was straight forward, and comunication was excellent, the driver phoned me, and i asked him to unload it into the garden, as i'd left the gate open for him, very friendly professional service. Thank you very much.”

Helpful Report

Posted 11 years ago

“delivery was as promised all components intact delivery driver took time to take our purchase through to our back garden thank you”

Helpful Report

Posted 11 years ago

Jacks Garden Store is rated 4.9 based on 653 reviews