Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Anonymous

Anonymous // 01/01/2019

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“Very helpful and pleasant staff.”

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Posted 9 years ago

“Excellent service and also a good delivery team.”

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Posted 9 years ago

“Not that gifted using computers and rang my order through. Lady extremely helpful in placing my order which promptly arrived a few days latter. Many thanks...............M. Creedon”

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Posted 9 years ago

“Prompt and friendly service, great product at a fair price. Will definitely use again!”

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Posted 9 years ago

“Fast and efficient delivery. Very good communication from the company regarding delivery /email and phone call! Good quality product that looks more expensive than it is. I would definitely recommend Jacks Garden Store.”

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Posted 9 years ago

“Prompt response to email enquiries and arbour delivered on time. Very efficient service.”

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Posted 9 years ago

“good clear website ; great prices and efficient delivery”

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Posted 9 years ago

“Great set at a great price! Jack's garden store really impressed me with their traditional values; great communication, service and true care about what they do. I was particularly impressed by the after service and extra little gift I was sent. Would highly recommend!”

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Posted 9 years ago

“Very good service from Jack's Garden Store. The seat was bought as a gift for the parents and arrived quickly. Only minor issue was the delivery company ( came direct from manufacturers ) didn't confirm the day that the seat would be delivered as I was expecting them to do. No problem as retired parents were home.”

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Posted 9 years ago

“decent product - quick delivery - easy to communicate with”

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Posted 9 years ago

“A lovely company to use online, we ordered a garden summer house which was delivered within a week of ordering. We were well informed on the delivery at all times. Would highly recommend to anyone thinking of using Jacks Garden Store ( we even received a letter through the post thanking us for our custom, a lovely touch)”

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Posted 9 years ago

“I cant thank Jo enough at JacksGarden Store.. She kept us up to dete with delivery and details and was kind enought to even send us a thoughtful token. You guys are GREAT!!!”

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Posted 9 years ago

“Very good informative website with a wide selection of products and extras. Prompt order confirmation and delivery”

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Posted 9 years ago

“Quick delivery and excellent service”

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Posted 9 years ago

“We were attracted by a good, clear website with competitive prices. Delivery was very prompt, and the goods were exactly as described. We weren't able to test their problem resolution as there were no problems! We shall use Jack's again.”

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Posted 9 years ago

“I am pleased with the Artemis arbour which I erected on my own although I am waiting on my son to help me with the roof because I think that might be just a step too far at my age of 69. I must however point out that the pilot holes through the posts to fix the back panel with the 120mm screws had not been drilled which made the very first part of the construction more difficult than it should have been. It was a fiddly task to drill holes to coincide with the fairly thin straps on the back panel and for anybody with no real diy skills would be a nightmare. I also used my own 2 1/2 inch screws to fix the trellis panel rather than the 2 inchscrews supplied. I also put two screws through the side panels on each panel into the timber on the seat which I felt was a more belt and braces fixing and also added I felt to the stability of the structure. I have also already coated the arbour with Ducks Back to match the colour on the fences around my garden. The delivery driver had a good friendly attitude and with the help of his special pallet barrow put the delivery where I wanted it without me asking although I said if he left it at the front of my house I would have been happy with that. I have already sat on the arbour with a cuppa the other morning enjoying a blink of warm sun. Thank you. Jim Jackson”

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Posted 9 years ago

“We bought a playhouse for our son. Good quality & price. Staff a delight to deal with & so very helpful. Delivery was quick & professional. Thank you.”

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Posted 9 years ago

“a good friendly service the item was delivered on time i havent assembled the storage box yet but the product looks undamaged and was well packed”

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Posted 9 years ago

“Nice product, exactly as described, well packaged and promptly delivered. Great service.”

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Posted 9 years ago

“The item we ordered was of excellent quality and very quick customer service when there was a bolt missing from the pack. Thank you.”

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Posted 9 years ago

Jacks Garden Store is rated 4.9 based on 653 reviews