Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to chase up for delivery, which was in hands of outside supplier of the bench I had order. Assembly was very difficult indeed and resulted in the flimsy Allen key twisting up like a cork screw during assembly process. But once assembled, bench appears to be made of good materials and is comfortable and attractive.”

Helpful Report

Posted 10 years ago

“I cannot say anything other than "excellent". I originally ordered a pair of garden chairs from Garden Furniture World over a week ago. They took my money, and I waited and waited, and heard nothing. I had to telephone them waiting on the line for over 15 minutes before I was actually put through to anyone. After investigation I was told that they were out of stock, and had I not phoned I (and actually they) would be the none the wiser. I promptly cancelled the order and asked for a refund to my card which I was told would take 3 - 5 days. I then found "JACK'S GARDEN STORE" who had similar chairs with free delivery. I telephoned just to make sure they had them in stock and got straight through to a very helpful lady who assured me they were in She told me I should receive them in the next few days. But they arrived the next day and I am really pleased with them. I would certainly recommend this Jack's Garden Store. What a difference to the Company I mentioned above, and reading other reviews many other customers experienced the same problems as me.”

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Posted 10 years ago

“Excellent customer service and very happy with the product.”

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Posted 10 years ago

“Good quality - prompt delivery”

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Posted 10 years ago

“Very reasonable prices and great service”

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Posted 10 years ago

“Really pleased with my item. Reasonably priced and very quick delivery to.”

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Posted 10 years ago

“I purchased a Garden Seat which I am very Pleased with. Style and Quality very good. Easy to Order and Fast Delivery. Thankyou.”

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Posted 10 years ago

“I had trouble with the deivery company but the customer service I received ftom jacks was first class. I highly recommend buying from this company.”

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Posted 10 years ago

“Quick, no hasall”

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Posted 10 years ago

“Top class product or match the top class service received. From the very outset dealing with this company (Jo in particular) was an absolute pleasure. No issue was too difficult for the company to deal with including shipping the products to Ireland. I would have no hesitation in recommending their products and services - all I need now is good weather to enjoy my new garden furniture. Keep up the good work !!!!”

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Posted 10 years ago

“Our garden storage box is just what we needed in our small garden. It arrived when they said it would, was easily assembled, looks good and holds a decent amount. I'll definitely use this firm again.”

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Posted 11 years ago

“very pleased with service excellent quality ! and the grandchildren love the items purchased .”

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Posted 11 years ago

“good service - bench and cushion just what we wanted.”

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Posted 11 years ago

“A good product...easy to assemble...and was delivered on time....a all round good service...would use again.... Many thanks I.kavanagh”

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Posted 11 years ago

“We bought an Arbour from Jacks garden Store and it was competitively priced, excellent quality and relatively easy to put together. If I'm looking for garden stuff, I'll certainly check Jack's store out.”

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Posted 11 years ago

“Jack's were great and sorted out all of my queries and did what they said they would do. What a change from the horror story I had with B+Q, and cheaper too!”

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Posted 11 years ago

“I found that there was a piece missing from my order, and when i contacted Jack's Garden Store they posted a missing part to me by return post and were extremely helpful!”

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Posted 11 years ago

“I love the pond. It arrived quickly and was very simple to put together.”

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Posted 11 years ago

“Great experience. Ordered online, delivered within timescale and as promised. Kept uptodate with each stage of the order processing. Gazebo great quality and exactly as described. Definitely use this company again.”

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Posted 11 years ago

“Although I haven't put my flatpack arbour together yet, I was very impressed with the delivery which was exactly on time and the driver was very pleasant and put the large and heavy package into the garage for me. He also advised me to assemble it before painting so that if there was problem, Jack's would be able to help, so I am very impressed with the service so far. The arbour looks very solid and sturdy and much better than I was expecting for the price.”

Helpful Report

Posted 11 years ago

Jacks Garden Store is rated 4.9 based on 653 reviews