Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Jacks Garden Store 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we phoned before ordering Jo was extremely helpful. Our table and chairs arrived very quickly and we are very pleased with the quality.”

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Posted 4 years ago

“Fast delivery, pond very quick and easy to put together”

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Posted 4 years ago

“excellent service Thank you. Arrived in a timely fashion, even in these uncertain times. Very pleased with the table and chairs.”

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Posted 4 years ago

“Can't praise this company enough, Jo was extremely helpful on the phone. I placed an order for a Lasita Maja log cabin on the monday and it was delivered thursday the same week. Best price i could find on the Internet too. Fantastic service.”

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Posted 4 years ago

“Jacks Garden Store went above and beyond with my order- calling stockists to check the garden furniture I was wanting was in stock etc. Jo was particularly lovely in sorting out a financial issue I had too. Communication was superb (especially given it was during the Covid19 days). The furniture is perfect and I wouldn’t think twice of going anywhere else if I needed anything for the garden. A reliable, trustworthy and credible company!”

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Posted 4 years ago

“A very friendly, fast and efficient service, thank you and I will not hesitate using your business for future purchases when required”

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Posted 4 years ago

“Very good service from ordering to delivery. Very pleased with our purchase. Will definitely order from them in the future.”

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Posted 4 years ago

“Brilliant; taking into account the current (COVID-19) situation that was starting to develop in the UK at the time of ordering, and so affect supplies. The company were very good and contacted me to discuss unavailability of said items, and suggest alternatives that were available. I received the items agreed in the required time.”

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Posted 4 years ago

“Excellent service, very competitive price, goods arrived very quickly. Well done Jacks!”

Jacks Garden Store 5 star review on 8th April 2020

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Posted 4 years ago

“We were extremely pleased with the service from Jacks Garden Store”

Jacks Garden Store 5 star review on 17th March 2020

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Posted 4 years ago

“Really good service, will definitely order again”

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Posted 4 years ago

“Friendly, efficient and helpful.”

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Posted 4 years ago

“Very pleased with purchase. Consumer service excellent.”

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Posted 4 years ago

“Great communication, really helpful and reliable service. Staff very professional no hard sell and easy to talk to. Prompt delivery of goods as agreed,would thoroughly recommend.”

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Posted 4 years ago

“All Excellent Excellent”

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Posted 5 years ago

Hi Anthony. Thank you so much for your positive 5* review. It's always great to hear we are doing things right and our customers are happy :-) Thank you again for your order - I'm sure your tree seat/planter will become a lovely focal point in your garden this year. If I can help with anything again in the future please do let me know. Best wishes Jo

Posted 5 years ago

“Very good website with competitive prices. Was very easy to communicate with staff and get extra advice about the product.”

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Posted 5 years ago

“Arrived quickly looks wonderful”

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Posted 5 years ago

“Superb customer service. We are delighted with the product! Many Thanks!”

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Posted 5 years ago

“From the intial order, through delivery, building, a couple of minor hiccups along the way, to the final photos of the finished article Jacks Garden Store have been impeccable - and Jo a pleasure to deal with! Order process was simple and delivery quicker than anticipated. The quality of the playhouse is excellent and sure to offer many years of happy playing for my 3 children. The instructions were simple to follow and the build process enjoyable - I am by no means an expert chippy but was able to complete to an acceptable standard and something to be proud of. As intimated there was a slight issue with the ladder/steps supplied but Jo in particular, along with other members of the team, resolved them quickly, apologetically, and without fuss. And to iterate, Jacks Garden Store are not the sort to take your money and forget about you, they showed genuine interest in the build progress and completion. I would have no hesitation in recommending the company or the product.”

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Posted 5 years ago

“Am really pleased with my summer house from jacks garden store no problem ordering and delivery was on Time and the driver was polite and carried the delivery onto my drive every think fitted perfect”

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Posted 5 years ago

Jacks Garden Store is rated 4.9 based on 653 reviews