Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.75

4.8 Rating 463 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 2nd September 2024

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order 3 weeks ago and am yet to receive it. I had one dispatch email last week but the courier didn't receive the parcel so it's stuck in limbo. I've emailed twice with no response. Beginning to think this is a scam company...”

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Posted 4 years ago

“Company is let down by the shockingly poor (non existent!) customer service! ...One of the items wasn’t shipped but there was no explanation. I tried to make contact several times, sent emails and left telephone messages but no one came back to me. Poor customer service like this is just not expected these days. Really puts me off from ordering again, which is a real shame as the products are nice. Eventually after about 4 weeks someone got in touch to say the item wasn’t available and I was offered a substitute, which I accepted and was then shipped.”

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Posted 4 years ago

“Nice website and range of products, quick delivery and best prices I could find!”

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Posted 4 years ago

“Definitely recommend. Excellent customer service High quality products”

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Posted 4 years ago

“Good service, very quick deleivery.”

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Posted 4 years ago

“Excellent delivery and customer service when I had a question. Product delivered quickly and just as advertised. Very happy.”

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Posted 4 years ago

“I recently purchased the ramp racer. It is beautifully painted and very sturdy. It was well packaged. All round very happy and so is the little boy who got it for his birthday.”

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Posted 4 years ago

“The parcel has got lost / hasn’t arrived. Terrible service !! And not replying to my emails.”

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Posted 4 years ago

“very good service. checked to see where order was and they chased it up and it came soon after. great product. exactly as seen online. would recommend.”

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Posted 4 years ago

“Lovely products delivered with great service!”

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Posted 4 years ago

“Quick efficient delivery. Beautiful well made toys. Shall use again.”

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Posted 4 years ago

“Lovely toy”

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Posted 4 years ago

“Fantastic well priced on-line boutique.”

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Posted 4 years ago

“This I was my first purchase from Is To Me and firstly I was very pleased with the fact that that they actually had my item in stock - I had been looking for a while on other websites with no luck. Communication and service from them was excellent. I received my item - a OYOY dish drainer - very quickly and it was well packaged. Overall it has been a very good shopping experience and as they have such lovely items I’m sure I will be revisiting their website again soon. Thank you!”

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Posted 4 years ago

“Great communication and quick delivery - really happy with product”

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Posted 4 years ago

“Hi Andrew, After a problematic order I would like to take this opportunity in sorting my order out in a very Professional way and understanding ? I have used this company before and had NO problems so therefore I would recomend to friends and will have no Hesitation in using them in the Future? Thankyou Marie”

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Posted 4 years ago

“Thank you, beautiful ! Si happy”

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Posted 4 years ago

“Took weeks to come , missing items”

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Posted 4 years ago

“Always extremely helpful, cannot fault their customer service. Love everything uli buy from them, all products are well made and beautiful. Always my first port of call for anything!”

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Posted 4 years ago

“Very quick delivery without any issues at all.”

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Posted 4 years ago

Is To Me Ltd is rated 4.8 based on 463 reviews